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2017 Rogue Star Wars edition. Water was collecting under passenger seat, took it to Nissan. Said it was probably the drain plugs to the sunroof clogged.They stripped it down to the metal said they were not responsible, that it was environmental. The last price they gave for repair cost was almost $6,000.
This is certainly a major defect in the design of the car that the consumer would not be aware of (the potential of drain water to back up into the cabin of the car causing health issues!) Buyers should be warned of this problem. Was told nothing, but all of a sudden the car dealership says they recommend the plugs to be blown out twice a year, Really?? Will never buy another Nissan.
- Bobby M.,
Newport News, Australia
The service guy seems to be doing everything he can. The problem is that Nissan says the leak is not covered under warranty. Then I am told that the hoses have to be maintained. Really? There is NOTHING in the manual about maintenance. They have had my car now for 10 days and still waiting. Sounds like there is no fix - if there is no fix then I don't want this piece of crap.
- Rosanne M.,
Toronto, ON, Canada
When the sunroof drainage tube get clogged from leaves or other debris and the water builds up it floods the cabin. The water accumulated in the back seat passenger area where mold formed. The dealership had to remove the rugs and padding and clean the interior which resulted in most of the charge being labor.
Nissan had changed the design of the sunroof drainage from ending at the wheel well to now at the cowl under the plastic cover. to me this is a design flaw they created. There is a plastic piece which covers the tube which actually seems to make it easier to clog. There is no way an owner can do maintenance or observe the problem occurring until after your flooded. The flooding may not be obvious since rear rug appeared damp and we noticed it only after the mold produced an musky odor. Now producing a health hazard
You have to wonder if this problem exists with other Nissan models. If you live anywhere there are trees with leaves you may not want to buy a Nissan with a sunroof. This was my third car from them and I will never buy another.
Nissan will not warranty or reimburse for any of the damage.
- David K.,