The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds while turning. The vehicle was taken to the dealer, where it was diagnosed with a loosened tie rod. The contact was informed that the steering rack needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.

- Reno, NV, USA

At Freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering. After the malfunction occurs the vehicle begins steering like a "ping-pong ball game" between the lines (inaccurately) never allowing you to regain a center of steering. You turn the wheel to correct the inaccurate direction the vehicle is pulling and the steering flips to the opposite side and does this continuously once malfunction occurs until vehicle is parked and restarted. The steering becomes incredibly unsafe and erratic once malfunction occurs and other motor's take notice by providing massive bubble of space even within heavy traffic conditions. When steering malfunction occurs the front wheel feel as though they are falling off the vehicle and the rear end drags outside of turn radius sometimes with the vehicle traveling in a straight line sideways a few degrees. I've attempted to address this major safety concern 7 times now and even had sensors factory warranted when the vehicle was throwing codes pertaining to the issue. The problem is still increasing prevalent, the vehicle feels incredibly unsafe to drive and the dealership is gaslighting the issue with no resolve since there is nothing mechanically wrong and it isn't throwing codes. The vehicle began malfunctioning just outside of lemon law rights so I have no choice but to continue driving this sole means of transportation death trap or accept $10k in loss still owed.

- Puyallup, WA, USA

When driving my sensors are ringing off as if someone is in front of my car. The brakes will be pushed down stopping the car while driving. Also when driving you hear a loud clicking noise which I was told before its my tired rod. I replaced this tired rod once before when it snapped while driving before this recall was put out. I have complained numerous times to my dealership and they are not taking this matter seriously.

- Harrison, NJ, USA

Tie rod end snapped/car will stop out of no where

- Lincoln, NE, USA

I purchased this vehicle new (172 miles) from a dealership that also sells used cars. The vehicle was driven from a dealership about 75 miles away from where I purchased the car. I was told the other miles were from test drives. I think the car salesman switched cars after the test-drive, while I was calling my insurance company (can't prove it). I never returned to that dealership. I took my car to a dealership closer to my home for service several times. The automatic braking system, forward collision warning, the adaptive cruise control all malfunction on a regular basis. The service person told me that Nissan couldn't service these issues without the manufacture of the braking systems approval. The dealership gave me paperwork on my first complaint- no repairs were made. The dealership gave me paperwork on my second visit stating intermittent electrical issues- no repairs were made. I did not receive paperwork on my 3rd visit. My 3year/36,000 miles bumper to bumper warranty (that never got used) has expired. I decided to live with these issues because the car runs well- getting a lawyer seems pointless. I took my car to a different dealership (over 45 miles away) because of the steering. I was told that it would cost me $170 for diagnosis. I agreed to the charge. The service person then had me call Nissan to get a work order number ( I found that very odd) Why didn't the service person call Nissan? A mechanic looked at the car and told me that I need a new power steering rack and that it isn't covered under warranty. I asked about the recall on the tie rod ends. I was told the tie rod ends have no bearing (ha, ha) on the power steering rack. I was told the power steering rack would cost $2,800 to have installed. The mechanic said he wouldn't drive the car because a wheel might come off while driving. I wasn't charge for my visit and didn't receive any paperwork. My car is parked in my garage with 47, xxx miles on it and is unsafe to drive.

- Edgerton, WI, USA

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer, where the passenger-??s side front wheel bearing and passenger-??s side front axle were replaced; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost power of steering assist. The contact related the failure to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

- Deland, FL, USA

My tie rod broke on me 3 days ago

- Miami Gardens , FL, USA

I purchased the vehicle there was a popping sound when you turn the steering wheel either to the left or right I told the dealer and they said they could not hear it. They took it to the service dept and the car was checked out I was told that there was no issue with the steering wheel today the car continues to make the noise somedays it louder than others I took it again to nissa and they still say there is nothing wrong with the car I am concerned and disappointed with the service at Nissan something is for sure wrong with the car

- La Mesa, CA, USA

Experienced odd vibration in front tires when making a slight turn or on a winding road. This vehicle currently has a recall for bent tire rods (21V-461) so primary concern was that tire rods were either faulty and/or bent. Vehicle was brought into dealership for inspection on January 22, 2022 and was inspected for the recall, but dealership confirmed issue was not present (see attachment-1). Over the course of 4 months, vibrations continued and issue remained.The car was then brought into service to address the issue again as it did not seem mechanically correct. After inspection the following was noted: "Passenger side has excessive play due to inner tire rod being loose or popped out of place" (see attachment-2). Dealership and Nissan have refused to correct the issue as they do not believe the faulty tire rods are caused by manufacturer defect, although, there is no indication that an outside force has caused such defect. Vehicle was driven on for four months with tire rods that are loose and/or popped out of place as vehicle was not initially inspected properly. A loose tire rod could have caused loss of control to vehicle and/or the tire rod could snap (identical to symptoms of a bent tire rod). Nissan is attempting to argue that this is not covered under the initial tire rod recall as the tire rod is not bent, it is loose and/or popped out of place.

- Westminster, CO, USA

The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.

- Hickory Hills, IL, USA

The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver-€™s and passenger-€™s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

- Jersey City, NJ, USA