After receiving many calls and letters for air bags recalls, I set an appointment with the agent josh for Thursday July 16, 2020 at performance Nissan at 1345 South federal highway, pompano fl 33062, at 7:30 am. When talking with josh, he told me that there are two recalls in my Nissan. I asked him to do both recalls at the same time. He said both recalls could take one hour. We set the appointment and he gave me the phone to talk to performance Nissan for confirmation. On Thursday July 16, 2020, I went to the appointment. It took me, more than three hours at the place. However, at the end they told me they did one recall, and they ordered the parts for the other recall, which part they will have in three days. When they gave the car, I felt that it did not sound as it used to before the recall. The ac did not work perfectly, but I thought that was because they did not finish with the air bag recall. On Friday July 17, 2020, my wife drove the car to work as it is her car. But when she came back, she told me that the car had problems and she did not want to drive it again. I said to her that the problem is because they did not complete the recall. On Wednesday July 22, 2020, my wife told me to drop her at work. I took the car, and when I started it I felt the car was making noise and shaking. For I did not drive it, and I saw at that time that my wife was in danger while driving the car. After I dropped her at work, I called perfprmance nissance to report that they damaged my car while performing the air bags recall. They called me to drive the car to them for diagnostic. I told them that they must send someone to tow the car. They instead gave me a phone number to call for pick up the car. They picked up the car by 3;00 pm.on Thursday 23, 2020 email: [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lauderdale Lakes, FL, USA