8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
204,450 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Oct 152020

X-Trail 2.5L L4

  • CVT transmission
  • 204,431 miles

Sunroof opens itself and only in first minute allows to be closed, but then there is no sunroof fuse, you have to take major 40A fuse, which controls central lock, windows, and the sunroof motor. Developed into not allowing to close. It only wants to open... It's not buttons issue near reverse mirror, I think no motor issue... it seems signal from computer... or a signal from inside motor?

So basically dealer wanted 3-3.5hours 350-400CAD for something what manufacturer solution would take 5 minutes.

https://youtu.be/vruyiilfru0 was what I used.

I got 2/3 of initial money back at General manager level only (above Supervisor, above Operations manager level).

None of the 3 mechanics, 2 customer reps, supervisor, op manager, manager, or other dealership knew this solution. And that's ok. But I faced arrogance of "i don't care" from manager or no interest to learn what should be a correct solution.

- Mindaugas A.,