10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Dec 282005

Xterra 6-cyl

  • Automatic transmission
  • miles
3 months after purchasing vehicle I noticed that the car would squeal for 5-10 minutes when 1st starting, it did not matter if it was in the morning or mid-afternoon. I took the truck into the dealer and the drive belt was replaced. About 2,000 miles later the problem re-occurred, I took the truck back to the dealer and this time the auto tension pulley was replaced. About 1,000 miles later the truck was once again taken back and this time the lead tech assured me the problem would be fixed and the drive belt was replaced for a 2nd time. I have now had this truck for 9 months and again had to take in, this time I dealt with the service manager who was not helpful. They once again replaced the drive belt and stated this was a known Nissan problem and that the problem will present itself again but they can not do anything until Nissan issues a recall or tsb. I called Nissan's 800-nissan1 number and spoke to a customer service rep. I was told that I would receive a call from the regional manager by the end of the next business day since I had taken the truck in 4 times for the exact same problem, I have yet to receive any calls from Nissan's regional rep. I feel that both the Nissan dealer and Nissan are unwilling or unable to satisfactorily fix the re-occurring problem once and for all, and that I am just being given the run around.

- El Mirage, AZ, USA