really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,888 miles

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problem #5

May 012007

Silhouette 6-cyl

  • Automatic transmission
  • 39,000 miles
2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.

- Oshkosh, WI, USA

problem #4

Jan 022006

Silhouette 6-cyl

  • Automatic transmission
  • 1,000 miles
Sliding door problems since purchase. Driver electric seat "repaired" several times and still does not work. Dealer repaired rear compressor and broke cover latch. They put a hole in the front bumper at this time. Passenger front window chooses not to work at random and back left side window sometimes does not close. Tape player has ate tapes since purchase. No air conditioning!

- Ridgefield, WA, USA

problem #3

Nov 022004

Silhouette 6-cyl

  • Automatic transmission
  • 50,000 miles
Drivers side seat heater failed. Very costly for the dealer to repair it and you can't buy the heating pad from a junk yard.

- Floyds Knobs, IN, USA

problem #2

Jan 062005

Silhouette 6-cyl

  • Automatic transmission
  • miles
Consumer was concerned that his seat heater burned out every year. Heaters burned out 3 times in the last 3 winters. The last time dealer did not want to fix it, but eventually did. Consumer felt that manufacturer should do something about this problem. The heaters go out every winter. Also, the heaters get extremely hot, and this may be a fire hazard.

- Sioux Falls, SD, USA

problem #1

Mar 012005

Silhouette 6-cyl

  • 64,442 miles
AWD disable and ABS lights illuminated. Left rear wheel bearing and hub assembly failed and were replaced (four times). The evap solenoid, fuel sender and pump assembly were replaced. The heating element for the front driver's seat failed twice. The right rear seat belt failed. The right power sliding door actuator module failed. Rear wiper failed intermittently. A/C condenser failed. Engine failed.

- Brecksville, OH, USA