10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 21,650 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.
- Oshkosh, WI, USA
2002 Oldsmobile Silhouette van the front doors are not properly sealed and allow water to intrude. This has caused water damage to the electrical components in the door. The window switches are failing and have had to be replaced, which olds service tech's stated was due to water damage. The repair person at the local dealership in sarasota said that it is a common problem for the model. I am worried about future body damage and corrosion. Also worried about door locks failing and related safety issues.
- Sarasota, FL, USA
My 2002 Oldsmobile Silhouette minivan, automatic sliding door closed on its own and crushed me. The door would not release. I was able to push the side button after about 20 sec. I was injured. I was blown off by the dealership. It has happened several times over the past year. I am now angry because it has been happening this week. Ironic that as I leave for physical therapy, the thing that damaged me is still malfunctioning.
- Troy, NY, USA
Consumer stated that the sliding door remote would not work causing it to be hard for the consumer to enter or exit the vehicle. Dealer notified.
- Cherryhill, NJ, USA
Vehicle was parked without prior warning the passenger side door electrical door slide open and close intermittenley. And her arm got caught inside of the door.
- Wilckliffe, OH, USA
- Eerie, PA, USA