really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,500 miles

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problem #2

May 012007

Silhouette 6-cyl

  • Automatic transmission
  • 39,000 miles
2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.

- Oshkosh, WI, USA

problem #1

Dec 212003


  • Automatic transmission
  • 40,000 miles
Just prior to 40,000 miles, my service engine soon light came on and my ABS disabled light illuminated. After I stopped the car and restarted it, the lights went away. Then a few days later it happened again and I began to notice a rumbling sound coming from the front of the vehicle. The noise changed pitch depending on the speed of the car. It almost sounded like the transmission was roaring prior to changing gears, but it wasn't the transmission itself because the noise did not correlate to actual gear changes. I took the car to a Chevy dealer service department and they determined that the wheel bearings (which is a whole hub assembly that includes ABS and AWD components) in the front drivers side needed to be replaced. A couple of weeks later, the rear passenger side wheel bearings (and the whole hub assembly)had to be replaced. As soon as I got the car back, the noise was still audible in the front and they replaced the front passenger side hub assembly. When the car reached 54,000 miles, the rumbling noise was again audible from the rear and the dealer replaced the final hub assembly in the drivers side rear. The dealer took the car for a test drive and the noise was still present and they determined they had to replace the right rear hub assembly for the 2nd time. This is 5 hub assemblies between 40,000 and 54,000 miles on the car. There is no way that anyone will convince me that this is not a manufacturing defect. This car has all wheel drive. At this point, it seems that the replacing of these hub assemblies will be an ongoing maintenance issue that could affect the wheel bearings, ABS or the AWD system, or all of the above.

- Newport, MI, USA