10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Numerous complaints regarding a 1997 Pontiac Grand Am for repairs/ replacements of parts. Door windows do not function, motor has had to be replaced by former owner, we have repaired motors on door windows several times on our own, windows would not go up and down at all, cost to repair at mechanics was over 400 and was done by first owner at least once. Car service engine light comes on, had to replace entire computer system and now same problem is happening again, car idles horribly, sounds like it will be blowing up, and check engine light comes on. Prior to the replacement of the computer car frequently stalled out while driving in mid turn or while going forward, and car frequently was difficult to start, eventually needing to be towed to a repair facility who had to replace entire computer. Car has wheel bearings that make a lot of noise, sounds like wheel is going to fall off. Car has accelerated all on its own without the driver stepping on gas pedal or doing anything at all with accelerator, car randomly decides by itself to lunge forward and try to drive itself. This stopped briefly after the computer was replaced and is now happening again.
- Livingston, NJ, USA
This is the worst car (lemon) I have ever had. I bought this car from a used car dealer ship called new car alternative in livonia mi. I am now on my third engine in the car. The first 2 failed due to the head gaskets blowing and anti-freeze was mixing with oil in the engine causing engine failure. All car window motors have be replaced 4 or 5 times each and still don't work. Back two doors are broke one wont open the other wont close. The sunroof wont close the dealer told me 1500 to replace motor and put back on tracks. Lol I have the brakes replaced 3 times in 5 years. I bought the car Dec of 99 and have had all these problems since. I don't recommend anyone to buy a Grand Am or a car from this dealership they were no help at all. The first engine was covered by warranty second one was at my cost of 3500. Then another 1500 for new radiator and heater core. Then alternator needed to be replaced. After that I needed a new transmission hose. This is such bull crap. What a lemon! plus I was pulling out of a gas station one day and my air bag decided to come out on it own no accident occurred and hit me in the face resulting in injuries and I had to go to the hospital.
- South Lyon, MI, USA
97 Grand Am 4cyl pur new 5/97 series of problems.GT version but driven cautiously by 40 year olds.at 2 years and 39,000 miles water pump fails.is under car and is $600 dol to replace!nobody should buy the 4 cylinder when an item prone to failure like a water pump cant be accessed without removing the manifolds on the car.at 50,000 key comes out of ignition while car running.ignition switch fails, has to be re keyed and cost is $500 by local mechanic serv stat.at 55,000 miles at interlocks up, car stuck towed at this time a alternator check shows that is not charging.replace both cost $800 plus battery.Dec 2000 front left tire on alum wheel is flat-take to sev stat, they refill drive car after X-mas it deflates causes car to spin hit light pole mostly on tire area at 40 mph, no air bag deployment but a high snowbank decelerates car.alum wheel leak again?ever since w.pump replaced a tapping comes from cam area.at 75,000 miles auto dr lock in driv side fails and is replaced.cam noise cont. As serv. People say it is a lifter, finally in 2002 Dec. Car runs rough, is put on comp. And found to have bad cam timing.chain is inspected as it is steel and for life of car.a tiny cheap bracket keeps the chain in place and it had cracked and slowly broken at 80,000 miles.engine got by with new chain and labor for $800 dol.85,000 new battery,95,000 new battery.108,000 4 speed autotrans starts slipping into neutral.car stops on highway wont move.hw patrol tows, charged $129 to repair shop.say tranny is bad.and water pump is leaking again.bill would be thousands due to premature failure of these parts and car will be sold as parts car.too bad, looks good.-March 06,2004.
- Mpls, MN, USA
Electrical system shortened the alternator causing the low battery to illuminate, lights to become dim and vehicle to stall out. Manufacturer notified.
- Pasadena, CA, USA
Seven alternators have been replaced in vehicle within four years by a repair shop. Dealer contacted.
- Fredericksburg, VA, USA
Electrical defect keeps shortening out alternator / power mirror motors and headlights. Consumer has replaced 5 alternators within 5 years and 9 months. Cause is unknown.
- Starke, FL, USA
ABS: Steering groans after hard braking or tight high/low-speed turns/warning light comes on; alternator: Not charging-replaced twice; thermostat replaced twice
- Boulder, CO, USA
When the battery and alternature failed the car suddenly accellerated at full throttle, systems began to alarm one at a time first the ABS then the ets, ect locking up the brakes kept the car from moving foward when the alternator failed the engin finaly stopped. It would appear that when the battery failed the alternator was unable to keep up with the load as the voltage dropped systems begain to become unreliable and either the computer or cruise control caused the throttle to accellerate. A voltage threshold lockout is needed so that when power falls below the level where a system can no longer operate safely the system shuts down.
- Cary, NC, USA
Alternator gone after 2 months of ownership/intake/manifold as stated/power windows defective/air conditioner went out in the middle of the summer - have had numerous problems in only 1 year of ownership!
- Columbia, SC, USA
Rear brakes bind during normal stop and go traffic. Upon accelleration the rear of the vehicle squeals and 1 or 2 loud bangs are heard as the brakes release. Dealer was unable to duplicate and unable to detect any brake problems. Vehicles alternator failed without any teltale warning signs, stranding the consumer. 60 days later the battery dies. Engine used to rev to about 1500 RPM while vehicle was stopped and in gear. Replacement of 02 sensor cured problem. Other minor problems include power door lock bumper failure (repaired) and poor design of the driver's sun visor. (it moves the rear-view mirror) when moving visor from windshield to side window. Consumer has already replaced visor once due to cracks at mounting screws.
- San Jose, CA, USA
This is the letter I submitted to them: I'm writing you this letter to let you know how disatisfied I am with your product. I bought my 97 Pontiac Grand Am new. I am a strong believer you get what you pay for. That is why I bought new versus a used vehicle. I believe that I should get more for my money than what I have got from your product. I'm very dissatisfied!!!! I am in the U.S.M.C. my family and I do alot of traveling to and from our home state. My wife was broke down on the highway with this vehicle. We as car owners have never broke down on the highway in my 18 years of being in the military. I am very picky about my vehicles and always have my car serviced as required. I never miss my oil changes. I am a middle class citizen just trying to make a living and make sure my family is safe on the roads. I have had no problems with the car dealership. I believe them to be the best in town. I believe I just picked the lemon on the lot. I have listed my expenses that I have paid out of my pocket and also what was covered under warranty. Please fell free to give me a call if you have any questions. I feel that I should be reimburse for repairs and expenses. Of $1257.65
- Jacksonville, NC, USA
Started vehicle and backed out of driveway. While traveling approximately 500 feet, vehicle suddenly stalled. Was able to get it started, and took it to the dealer. Dealer indicated that alternator bearing was bad and replaced it. However, vehicle stalled again on 01-Sep-99/11-Oct-99 and 13-Oct-99.
- Shelbyville, KY, USA
When driving at any speed and applying brakes there is a grinding and squeaking noise coming from the front driver's side wheel, and when coasting down a hill and applying brakes the grinding and squeaking noise is still also, air conditooning hose/ radiator hose, and the alternator had be replaced. However., dealer can't determine the cause of problems.
- Cedar Rapids, IA, USA
Ac/delco battery and alternator failed.
- La Place, LA, USA
- El Dorado, AR, USA