10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,107 miles

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problem #24

Sep 012019

Torrent

  • 70,000 miles
The contact owns a 2008 Pontiac Torrent. The contact stated that a very strong odor of fuel was present inside and outside the vehicle. Also, the fuel gauge malfunctioned and the driver was unable to determine the fuel level in the fuel tank. The vehicle was taken to wilson county motors (903 South harden dr, lebanon, tn), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 70,000.

- Lebenon, TN, USA

problem #23

Aug 202019

Torrent

  • 98,000 miles
Vehicle with around 100K. Traction control has been disabled for about two years for no reason. Goes off sporadically. Now vehicle is overheating for no reason. I've been told that there are no indications of headgasket. Oil is clean, overflow is full, no leaks to be seen. Overheats mostly when standing idle. Vehicle is a headache. How are there no recalls for this vehicle when multiple people are stating the same issues? vehicle is driving normally besides that. Most of our driving is in town / highway driving (less than 20miles distance). We've only put 10K on the vehicle since purchasing 2 years ago.

- Gardner, MA, USA

problem #22

Jan 102019

Torrent

  • 190 miles
Noticed a strong gas smell looked underneath car and realized there is a gas leak coming from the gas tank area. Significant amount of gas pouring out. As I have read on other year models having the same problem!

- Hooker, OK, USA

problem #21

Aug 162018

Torrent

  • 80,000 miles
The contact owns a 2008 Pontiac Torrent. The contact noticed a strong odor of fuel inside the cabin. The failure started approximately 21 days ago when the contact noticed fuel leaking from the rear passenger side of the vehicle. The vehicle was not taken to the dealer. The vehicle was taken to an independent mechanic and was awaiting diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.

- Elephant Butte, NM, USA

problem #20

Apr 092018

Torrent

  • 130,000 miles
When filling up car with gas, gas was profusely leaking from the bottom of the car. Took it to a mechanic who replaced the fuel pump 6 months prior. Was told that there was a defect in the fuel neck and Pontiac is aware of the issue, and has a new 'kit' that can be installed on cars to fix the problem. However, I was told it was not covered by any warranty. Out of pocket repair cost is $670.

- Charlotte, NC, USA

problem #19

Jan 152018

Torrent

  • 34,700 miles
Strong gas smell coming from under the car and possible wet spot on the underside. We are waiting to hear from a mechanic. The car has just under 35,500 miles on it and should not have this kind of a problem.

- Harvey, LA, USA

problem #18

Nov 072016

Torrent

  • miles
My air bag did not deploy in a front end and rear end collison where I was hit at a dead stop and the truck was going 60 mph. Car was repaired by geico repair shop in tampa, fl. The air bags still don't work and the light still off and on whether someone is sitting there or not. The dealer will repair for total of $900 or more. I recently smelled fuel strong in the car and outside. Took to dealer and I see others complaining too about this. No ne informed owners that there is a special warranty to repair part of the problem for free. The fuel pump was cracked with only 43K miles on vehicle. The vent solenoid was not covered yet it is stuck in the open position and defective but I had been charged extra $302 and would like to know why they didn't include in the recalls? both of these items were found defective but only one was recalled privately. Unless you actually bring to dealer you don't know about the special recall warranty offered. This to me is fraud to the consumer!!!! had vehicle from 11-7 to 11-12 and the rental car I paid for not dealer.

- Seffner, FL, USA

problem #17

Sep 092016

Torrent

  • 70,000 miles
I have a fuel leak on my 2008 Pontiac Torrent. Basically recall number 12V459000 for the 2007 Torrent. The plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak. My year vehicle is not listed on the recall, when it should be. This is my exact problem.this is a very dangerous problem and should be addressed in more than just the 2007 Torrent. The fix is over $700. I smelled gas through the vents while driving, noticed some jerking or "skipping" in the gas petal being pushed. I parked and the gas smell was very strong. It is dripping from the back by the gas tank and also up by the engine. My mechanic said that the leak is from the plastic pieces on the fuel pump and the leak is actually running down the frame of the truck depending on if I'm going downhill or turning. He advises me not to drive my truck.

- Alexandria, MN, USA

problem #16

Jun 012016

Torrent

  • 80,000 miles
This vehicle has been full of problems. First it was losing power when turning corners or changing lanes. Had to have that fixed.. next power steering went out not long after had the power issue fixed. Next the driver door would no longer lock. Had that fixed in 2015. Then in 2015 started noticing the airbag light was just going on and off for the passenger seat when someone was sitting in the seat. And they all meet/exceed the weight needed to activate. Now the airbag just stays off. Now the airbag sensor is showing not activated for the driver side. And the seat belt lights are blinking. Also now I am being told the fuel pump also now needs to be replaced in the car smell strong fumes at times. Also experience sputtering once reaches 40 mph and again around 60. Also anytime we are on an incline. And the power steering went out again on the vehicle.

- Wilmington, DE, USA

problem #15

May 012016

Torrent

  • 76,446 miles
The contact owns a 2008 Pontiac Torrent. While the vehicle was parked, there were strong fuel fumes emitting from the inner part of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 12V459000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 76,446. Updated 06/29/16

- Lewis Center, OH, USA

problem #14

May 082016

Torrent

  • 122,800 miles
I started to smell fuel while idling about 2 weeks ago. Took it to a mechanic who said that the whole gas tank had to come out & be repaired as there was a hair line crack in the fuel pump which was leaking gas. Had to pay $1008.12 usd for labor, parts and diagnostic.

- North Richland Hills, TX, USA

problem #13

Mar 282016

Torrent

  • 64,000 miles
I noticed that my vehicle was smelling like gas. While the car was parked idling in a driveway I looked under the vehicle on the passenger side to check the fuel tank and noticed fuel dripping down the side of the tank from the top of the tank. I turned off the vehicle and the fuel stopped dripping which indicated to me that it was coming from the sending unit on the top of the tank. Also the tank was under half full. Upon checking online I found multiple recalls on other GM vehicles of the same year for the same problem. Also the 2007 Torrent model was recalled for the same issue so I don't know why my model isn't since it is the same issue as everything else that has been recalled. This is my family's main vehicle and they could have been engulfed in flames at any time it scares me to think of this. Also my vehicle is under 65,000 miles. I want this to be seriously addressed and please let me know if there is anymore info that I can give. I appreciate any help

- Redding, CA, USA

problem #12

May 132015

Torrent

  • 80,000 miles
The contact owns a 2008 Pontiac Torrent. The contact smelled a strong abnormal fuel odor inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Vicksburg, MS, USA

problem #11

Sep 232015

Torrent

  • 87,000 miles
Vehicle has 78000 miles on it fuel smell from under vehicle and in cabin coming from rear of vehicle vehicle is located in mesa

- Mesa, AZ, USA

problem #10

Aug 142015

Torrent 6-cyl

  • miles
While driving the car, there was a distinct odor of gasoline. Car was brought to our mechanic who checked it and it was determined that it was the fuel pump which was cracked due to extreme heat (weather). The mechanic advised us that there was a recall on this, however as we looked into it and we were told that there was not a recall but did see there were other complaints about the same issue. Thankfully, no one was injured but this could have been a very serious matter. We would appreciate you looking into this and making careful determination in your decision in covering this fuel pump under a recall. Please let us know as soon as possible your decision in this matter. Thank you.

- Wantagh, NY, USA

problem #9

Mar 172015

Torrent

  • 66,377 miles
Valve spring on cylinder 6 collapsed and created a misfire on that cylinder. The head had to be removed and machined. It caused bad acceleration from idle to almost 10mph. They replaced the spring, rocker, and push rod among other things, I.e. gaskets.

- Oak Lawn, IL, USA

problem #8

Oct 012013

Torrent 6-cyl

  • 32,000 miles
The passenger side airbag indicator shows to be off when the site is occupied. I took it to the dealership and was advised nothing is wrong. I've has several passengers that weigh over 150 lbs plus occupy the seat and the indicator shows off. I'm very concerned nothing is being done about this also I'm have gasoline smells in the car but the 2008 Pontiac Torrents were not included in the recall of the 2007's. would really like to see this addressed before something happens to anyone owning this vehicle. The traction stability light comes one when checked nothing the dealership just rest the light and it goes off for a while and comes back on.

- Balch Springs, TX, USA

problem #7

Jan 092015

Torrent 6-cyl

  • 120,000 miles
Fuel pump is leaking similar to 2007 model's recall.

- Liberty, TX, USA

problem #6

Sep 052014

Torrent

  • 74,053 miles
The contact owns a 2008 Pontiac Torrent. The contact smelled fuel inside the vehicle. The vehicle was taken to an independent mechanic who stated that the fuel pump assembly needed to be replaced. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 74,053.

- North Las Vegas, NV, USA

problem #5

May 182014

Torrent

  • 52,000 miles
Have sent this letter to the CEO of General Motors on 6/3/14. I am still waiting for a reply. As it is stated, in this situation where gas and antifreeze were mixing in the engine, due to either a slow leak or a gasket blew, the Torrent was not built with a sensor to turn on the engine warning light to notify the driver of a potential serious situation-total mechanical failure-leading to potential fatal injuries while driving-such as a fire, accident, or even death. [xxx] in reference to claim number [xxx]. I have called and spoken to dean at corporate on 6/3/14 and the dealership where I purchased my vehicle. 5/30/14, I call the dealership first spoke to a few people and left my information, I received no phone call back until I called corporate on 6/3/14 and complained. I find this very unprofessional especially knowing the situation where lives were potential at risk, and others still are. The major concern with my vehicle is that out of nowhere without warning the engine failed. According to the mechanic the vehicle does not come with any warning light to notify the driver of this situation-this is unacceptable. My car is a 2008 Pontiac Torrent with 50,000 miles on it. The mechanic and the insurance company that has now inspected the car, concur that this is from mechanical failure. As a mother of 3 children, to think that there could have been an accident with them in the care-possibly leading to deaths?well you can imagine my concern. As I am blessed that this was not the case and the car just died, I do not feel this is a safe car, and being a woman in your position I hope you can understand my position and will do the right thing for the safety of my family. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- N Massapequa, NY, USA

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