There is a visible defect in the touch screen of the infotainment unit, which seems to be progressing in a top down direction. I suspect that the touch screen is delaminating and the electrical characteristics of the unit are degrading. The unit now "self-selects" and changes radio settings (FM to AM, or station), or screens (navigation, to CarPlay, to comfort settings, to...). Any and all features selectable through the touch screen, are accessible and changeable randomly; navigation screens and destination changes via both CarPlay and the onboard navigation system; windshield wiper/rain detection settings; high-beam auto dim on/off; parking assist; HVAC temperature, vent selection controls and fan speed; windshield and side mirror defroster; trailer setting selection. So far driver distraction has presented the primary risk. I have experienced the unit self-selecting/changing selections at a rate of approximately 5 selections per second, too fast to keep up with while parked or driving. I am concerned that parking assist features could be turned off or warning volumes changed without my knowledge. If towing a trailer, having the trailer braking options changed or having a different trailer selected could be dangerous. Power relays are also being switched rapidly. My issue has not been confirmed by a dealer or independent service center, but there are numerous Youtube postings documenting the issue. My vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps or messages. The first symptom was the undesired stopping of podcasts or changing of episodes. The problem became prominent approximately 12/14/2023 and has persisted. On [XXX] while driving on [XXX] in southern California the unit dialed and connected to the 911 operator twice and terminated both calls without my choosing to do so. Similarly outgoing emergency calls could be cancelled without completion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

- Alta Loma, CA, USA

I'm trying to have my daytime running lights enabled for my vehicle, which is a simple request that is done by sending a code to my vehicle. This is a safety feature that can be quickly enabled and I'm having trouble finding a dealership that will enable this, guarantee the work, and get me safely back on the road without charging me $500 for a few minutes of work.

- Secane, PA, USA

Gas pump nozzle got stuck in my trucks getting gas I had to sit at wawa 3 hours for help March 2021 now I am in fear of driving my truck I bought this truck for reliable transportation for my cancer treatments I did not need this add problem I am afraid to get gas & have damages to my truck now what

- Mullica Hill, NJ, USA

The contact owns a 2018 Ram 1500. The contact stated that while operating the vehicle, the interior dome light cover was extremely hot to the touch. The cause of the failure was not determined. The manufacturer and local dealer was not notified of the failure. The failure mileage was 20,000.

- Port Isabelle, TX, USA

Fog light housing bracket is worn down, causing fog light to move around/bounce light beam while driving. Causing distraction to other drivers. Front suspension (air leveling suspension) bottoms out to bump stops while driving.

- La Puente, CA, USA

Drove the vehicle about 4 hours to pick up my daughter. Had the vehicle idling for a while as I waited for her arrive since she was running late. Put the car in drive and started to head home and the service shifter message came on. Then the transmission warning came on as well as a message with the brake system. The service engine light came on as well as the lightening bolt in red. I stopped and turned everything off hoping to reset and when I turned the vehicle on everything disappeared until I got back on the highway and then I had problems accelerating as all of gages didn't seem to engage. I got to the next exit and pulled into the closest parking lot and turned the vehicle off. However, it did not turn off. All of my gages went bessel, the windshield wipers turned on, on their own, and then all the lights on the shifter turned red and flashed. The dashboard continued to light up like it was trying to reset. I tried to start the vehicle and it would not start. Once all the lights finally turned off I was able to start the vehicle but the check engine light is still coming on.

- Mishawaka, IN, USA