8.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,520 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Mar 022024

1500

  • miles
I am reporting a safety issue that is not associated with my vehicle, rather it is in regards to many vehicles on the road with LED headlamps. These lights are blinding and most definitely a safety concern. Why are car manufacturers allowed to install these type of lights?

- Bristol, RI, USA

problem #14

Mar 052024

1500

  • miles
Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.

- Mariposa, CA, USA

problem #13

Oct 052023

1500

  • miles
The dashboard instrument cluster of my 2019 RAM 1500 Gen 5, Longhorn model, is completely inoperable (went blank). This poses a safety issue to the driver as it provides important safety readings like velocity, fuel levels, RPMs, engine temperature, and distance traveled, etc. Roadways have a designated maximum speed. Meeting the speed limit is difficult if you can't read your speedometer. You can receive a citation for driving too fast, or worst, you risk getting into an accident. Not being able to read your engine temperature is vital to the life of your engine, it may pose a dangerous situation, as your engine can overheat. When I contacted the dealer, they advised that it is a common issue and that the Manufacturer is aware. The dealer advised that they couldn't duplicate the problem, when I took my truck to the dealer, as my cluster was working at the time. The instrument cluster turns on and off intermittently. The map light of the truck also stopped working. I disconnected the overhead light assembly, disconnected and connected the modules and they seem to work for now.

- Miami, FL, USA

problem #12

Dec 022022

1500

  • miles
Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.

- Walls, MS, USA

problem #11

Mar 032023

1500

  • miles
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.

- Davenport, FL, USA

problem #10

Nov 012022

1500

  • miles
There is a known problem with ram headlights developing condensation within the headlight assembly. This is a problem as too much condensation can cause shorts and/or permanent damage to electronics. With standard halogen bulbs, the worst case is to replace the bulb and try to remove moisture and prevent future condensation build up. The problem with led lights, and especially pourly designed headlights with led modules on the underside so any moisture falls into the module and ruins it. This is a major saftey concern as your headlights can go out at anytime without warning and potentially cause both to go out at similarly times as condensation build up is a factor of the weather. Furthermore, with the led headlight module being on bottom of the headlight where the moisture build up is strongest, it shorts out the module so you loose all lights within the headlight. This is extremely dangerous for all vehicles and pedestrians in the area as all lights can go out without warning, likely resulting in a wreck. This issue has been brought to ram before, you can easily find many forums of ram owners having this issue. A few people have had their headlights replaced by ram, but the majority of people have not. Also, the people who have had their headlights replaced, received the same headlights as factory lights, so they may have the same issues in the future.

- Broken Arrow, OK, USA

problem #9

Jul 242022

1500

  • miles
The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn-€™t worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request.

- Sunrise, FL, USA

problem #8

Feb 022022

1500 6-cyl

  • Automatic transmission
  • miles
The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay $145 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue.

- Prudence Island, RI, USA

problem #7

Sep 082021

1500

  • miles
The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.

- Chicago, IL, USA

problem #6

Oct 012019

1500

  • miles
In October 2019, the uconnect system in my 2019 Ram 1500 began to malfunction. It started with gps coordinates being misaligned to my current location, but quickly progressed to malfunctioning in all aspects of the system. On December 30, 2019, the entire system failed, rendering a black screen and no ability to control the critical functions in the vehicle (maintenance, lighting, climate, or safety cameras). Without the uconnect system, it is impossible to modify any of the setting for the vehicle.

- Greenfield, MA, USA

problem #5

Sep 022019

1500 8-cyl

  • 7,500 miles
The contact owns a 2019 Ram 1500. The contact stated that the video screen on the console went blank and the contact was unable to access several settings including the defroster. The manufacturer stated that the issue would be addressed during the fourth quarter of 2019 which was still pending. The vehicle was taken to (cobleskill Chrysler Dodge Jeep Ram 5709 2444, NY-7, cobleskill, NY 12043 (518) 234-4000) but was not repaired. The manufacturer was made aware of the issue. The failure mileage was 7,500.

- Cobleskill, NY, USA

problem #4

Dec 202019

1500

  • 18,000 miles
The rear center brake light apparently leaks into the cabin. This is a common 1500 2019 problem. It leaks into the ceiling surrounding air bags and other electronics. How is this not already recalled" it leaks constantly so how can one tell when it occurs"

- Holliday, TX, USA

problem #3

Nov 212019

1500

  • 4,300 miles
On 11-21-19 traveling at 6:00 a.M. in the dark, pushed the wiper arm to turn on my high beams, the information screen flashed "high beams disabled" they have not worked since. Vehicle was in motion. I have tried turning fog lights off, this made no difference.

- Vassar, MI, USA

problem #2

Jul 012019

1500

  • miles
Standard halogen lighting not adequate and is a safety concern. Have reached out to Ram corporate for customer assistance and have been denied.

- Murfreesboro, TN, USA

problem #1

Nov 282018

1500

  • 8,000 miles
On coming drivers complain the head lights are to bright. They are blinding to on coming traffic.

- Oxford, MI, USA