10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
7,391 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #144

Jun 302022

1500

  • miles
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.

- Ridgefield Park, NJ, USA

problem #143

Feb 282023

1500

  • miles
The rear window frame has cracked and is allowing water to enter the vehicle and get the carpets wet which is causing mold and unpleasant environment inside the vehicle.

- Marshall, TX, USA

problem #142

Aug 082023

1500

  • miles
Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone

- Sioux Falls , SD, USA

problem #141

Aug 012020

1500

  • miles
The drivers seat back has broken twice in the same exact way leftside seat back support breaks dealer has been contacted. Vehicle has not been in an accident or impact.

- Belding Mi, MI, USA

problem #140

Jul 072023

1500

  • miles
The sun visor/shade attachment to the roof is broken on both passenger and driver side. This is a known issue, which when the sun visor is down to block the sun, the visor will become dislodged from the ceiling causing the visor to drop suddenly into your line driving vison. This issue has been reported to RAM and is on all RAM forums. The forums indicate that RAM fixed this issue in future models but has not addressed this issue with all vehicles. This is a significant safety issue that RAM has failed to address.

- St Louis, MO, USA

problem #139

Jul 082023

1500

  • miles
While driving at highway speeds on I-80 we first received a warning that the TPS system had failed and needed to be checked. I began looking for the next exit which was luckily not far away. Just as I excited the highway every other system started coming in the dash as failing and the windshield wipers began operating on their own. We lost power steering and brakes. This was especially difficult to a paid a crash because we were also towing a 4,000 lb camper at the time. We barley a wooded a crash and we were able to ring the vehicle to a safe spot before it finally shut down completely. The entire electrical system died while driving and all systems related to it malfunctioned simultaneously. The vehicle did not start back up and a tow truck was needed.

- Centennial, CO, USA

problem #138

Jun 262023

1500

  • miles
This is an emissions issue. The exhaust manifold bolts have failed and are failing. This ultimately releases nitrogen dioxide, carbon monoxide, hydrocarbons, benzene and formaldehyde fumes into the cabin area. Broken exhaust manifold bolts directly causes failed manifold gasket(s). Failed exhaust manifold gaskets causes emissions (nitrogen dioxide, carbon monoxide, hydrocarbons, benzene and formaldehyde fumes) to be released and to build up in the engine compartment and into the cabin rather then safely through the exhaust system and catalytic converter and out the rear end of the vehicle. This problem has been confirmed by the dealer (documentation forthcoming). This problem was denied warranty repair by the extended warranty purchased at the dealership and by RAM customer service by phone 7/7/23 8:41 am. There were no warning lights or messages. The problem was identified by the dealer technician when inspecting for another unrelated issue.

- San Antonio, TX, USA

problem #137

Jun 212023

1500

  • miles
Merging onto highway at approximately 65 MPH, the sun was bright and I moved my driver-??s side sun visor down and started to move it to block the sun from the driver window. The visor fell off and hung by only the electric wires. The visor hung blocking my forward vision as I merged at high speed I had to take my hand off the steering wheel and physically hold the visor out of my field of vision until I could safely exit the highway and park on the shoulder of I-5. I was able to push the visor support arm/rod back into the ceiling and hook the end back to the visor snap hold. The passenger side visor broke in the same fashion last summer and repeatedly falls out if the passenger attempts or use the visor. I-??ve check web sites and see many others reporting the same safety issue. Very fragile plastic part.

- Redding, CA, USA

problem #136

Jun 222023

1500

  • miles
Front part of moonroof just broke/exploded.

- Denver, CO, USA

problem #135

Jun 202023

1500

  • miles
My vehicle stalls on me and shuts off while driving. Brought it to the dealership at Quinn motors Gloucester, VA where I get all my oil changes done. They couldn't duplicate it. But it happens a couple times a month. I'll have to pull off as it's stalled. Turn it completly off then back on. Sometimes it starts back up and sometimes I have to wait a minute or two. I have blocked traffic numerous times because of these incidents happen at idle in drive at stop lights or stop signs. I have also recently had my dash go completely blank on me. No codes pop for either one of these events. Any help or advice would be great.

- Gloucester, VA, USA

problem #134

Sep 222021

1500

  • miles
I bought a 2109 Ram big horn May 2020 new. September 2022 warning system showed the shifter needed service. Took it in to service department of dealership. It took three weeks to get it back. The next morning the truck would not start. Had it towed back to dealership. Four weeks passed and was told it was ready. Drove it home and parked indriveway. The next morning would not start. They kept the truck for two months and called to pick it up. Thenext morningit was dead again. Sent it back. They kept it for three months. They brought it back andsaid they don'tknowwhat is wrong with it. I charged the battery and took it for test run and the dash message system started flashing messages that this was broke, the tires were flat, service light flashed on and off, the engine sputtered then ran again. All most did't make it home. Last time I drove it. Dealership will not fix.

- Mesa, AZ, USA

problem #133

Jun 012023

1500

  • miles
My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn-??t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn-??t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn-??t. So I called a tow truck. After giving them $100, the dealer couldn-??t look at it for several days. Meanwhile I-??m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn-??t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn-??t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn-??t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.

- Hoisington, KS, USA

problem #132

May 222023

1500

  • miles
This issue has not occurred to me yet, but I have seen many instances in my research of the issue of where the issue has occurred. I believe it should be looked at seriously because of the risks. The rear back window has a defect that allows a crack in the plastic frame of the window to allow water in from the outside of the truck. The water intrusion itself is not a safety issue, but the damage it can cause to the RF Module system that is mounted behind the back seat of the vehicle is a safety issue. If the leak becomes severe enough it can cause the module to short out or completely go out. This module controls the keyless start system. If the system were to short out while driving it could result in the vehicle turning off and the driver losing control of the electrical systems in the vehicle. RAM will only cover the replacement of the window under warranty, but many owner's don't even know of the issue. I didn't until I noticed the water all over my seats. RAM also only replaces the window with an exact replacement that will allow for the issue to reoccur.

- Anna, TX, USA

problem #131

Apr 302023

1500

  • miles
Power steering cut in and out while driving and changing lanes making it difficult to steer. While attempting to force the wheel to steer properly, power steering re-engaged causing truck to jerk.

- La Porte, TX, USA

problem #130

Apr 122023

1500

  • miles
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I-??m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won-??t cover this. Major defect, websites easily accessible with the same issue I have encountered.

- Oconto , WI, USA

problem #129

Dec 132022

1500

  • miles
The rear glass develops a leaks after a year or two due to the glass sealant failing and water freezing in the crevices and cracking the plastic frame attached to the glass. This causes water to enter the cabin in a rain and wet the carpet. The leak if unnoticed, causes mold to develop on the carpet/headliner, which is a safety/health issue.

- Naperville, IL, USA

problem #128

Apr 042023

1500

  • miles
System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times. The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.). The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank. This is a serious safety issue. If I can't see what's behind me while backing up, I could potentially hit something or someone. That can result in a serious crash or injury. The same issue has been happening with Ford Explorers recently. Ford issue a recall in January 2023 due to low visibility and risk of crash.

- Laplata, MD, USA

problem #127

Mar 292023

1500

  • miles
Occasionally when I am driving whether it be slowing down at a light, stopped at a light the car will display shift car to P to drive and automatically shift itself into to P. It is very scary.I have a 2 year old daughter I am worried it will get worse and when I am driving one day it will just stop when I-??m driving and someone will hit me. I have taken the truck to the dealership and they had ran updates and had said that was it when it did not in fact fix the issue at all. This is issue had started about a year ago I have less then 30000 miles on the truck. I really wish we would be heard and the problem could be fixed before someone is seriously hurt. I have read others threads and sites where it is happening to other truck owners and they take the vehicle in and the dealership tries multiple things to fix it and it has not resolved the issue.

- Westland , MI, USA

problem #126

Mar 252023

1500

  • miles
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.

- Perry, MI, USA

problem #125

Jun 152022

1500

  • miles
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.

- Brockton, MA, USA

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