10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,395 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Feb 012021

2500

  • 80,000 miles
I have a 2014 Dodge ram2500 truck, there was a safety recall on the welding on the front suspension track bar frame bracket that was improperly welded during the manufacturing process. The fix was to have a bracket placed with one 60-70mm long M10 bolt with 1.5 pitch threads, one M10X1.5 pitch thread nut, three M10 flat washers I brought my truck in because it start popping every time in turned either right or left I was told that the recall fix had expired there no warranty on this to fix it now. So I'm confused it a safety issue and not covered under the recall?? because the recall fix has no warranty the warranty is only for 2 years. So I bought a truck new with defects and it my problem that we're not known at the time from the manufacture. Not sure how this is right or fair to the customer. It a safety issue not cosmetic. My truck only has 80.000 and it a diesel should last a long time. Please help thank you

- Cabot, AR, USA

problem #10

Feb 062020

2500

  • 103,642 miles
The contact owns a 2014 Ram 2500. The contact stated that water entered the third brake light and leaked into the cabin of the vehicle. The contact stated that there was a puddle of water underneath the rear passenger seats. Findlay Chrysler Jeep Dodge Ram post falls 550 N alberta St, post falls, id 83854 was contact by phone and it was confirmed who that this was a known defect on similar year, make and model of vehicles. The contact was informed that the vehicle was not subjected to a recall. The contact was informed that the vehicle would have to be repaired out of pocket. The manufacturer was also informed of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 103,642.

- Post Falls, IA, USA

problem #9

May 312019

2500

  • 94,000 miles
While using the rambox cargo system, a torsion rod popped out and nearly hit me in the face with a lot of force. The torsion rod is one of two used to keep the cargo door open on the rambox. A metal tab that was keeping tension on the torsion rod failed sending the rod towards my face.

- Spanish Fort, AL, USA

problem #8

Jan 282019

2500

  • 46,000 miles
Tailgate opens occasionally when driving. I think Ram 2015-2017 were recalled for same issue. However it is effecting me as well the recall was U74. Has happened to me at least 8-10 times over past couple years. Yesterday I had cargo that nearly fell out. I have a tailgate assist and a cover so I cant see when it drops.

- Amelia, OH, USA

problem #7

Jan 162018

2500

  • miles
The contact owns a 2014 Dodge Ram 2500 towing a curt gooseneck hitch. The contact stated that the hitch became unhooked while driving in reverse at 3 mph. The vehicle hitch assemble crashed into the rear of the vehicle. The air bags did not deploy there were no injuries, fire or police report filed. The vehicle was taken to an independent mechanic the local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact believes the ball on the hitch assembly was undersized. The manufacturer was notified of the issue but no further assistance was provided. The failure mileage was unknown. The VIN was not available.

- Wast Canton, OH, USA

problem #6

Aug 102016

2500 4WD 8-cyl

  • 23,000 miles
Our 2014 Dodge Ram 2500 was turned in on 8/10/16 to our local dealership for repair work on the safety recall R46. After finding two cracks on the track bar brackets after initial inspection, our local dealership did not follow the proper recall instructions for repair work by failing to dispatch Chrysler's welding team to their dealership first and instead used non-certified Chrysler welders to make the recall repairs to our vehicle instead. Our local dealership initially asked us to sign a waiver releasing them of any wrong doing in order to get our vehicle back sooner (we declined). Once the Chrysler welding team was notified and become involved with the local dealerships error they deemed the other non Chrysler certified welders work unsatisfactory and therefore they would not stand behind the work that was handled by the local dealership. The local dealership admitted to their error and as a result were told to start over and replace the entire frame to our vehicle at the local dealerships expense before moving forward. To date, our vehicle has been in their possession for over 70 days and outside from them giving us two different loaner vehicles and the complete run around - we still have not received any documentation, official paperwork, or details with explanation of the exact repairs or work the dealership/corporate Chrysler has done or showing what changes have been made to our vehicle despite our repeated requests, nor if our vehicle will be deemed safe again or when we'd get it back.

- Frisco, TX, USA

problem #5

Jun 152016

2500

  • 5,300 miles
The contact owns a 2014 Ram 2500. The contact stated that the vehicle's frame was rusted without warning. The vehicle was taken to a local dealer who informed the contact to reach out to the manufacturer. The manufacturer was made aware of the failure and referred the contact to a local dealer for diagnostic testing. The failure was not remedied. The failure mileage was 5,300.

- Pe Coral, FL, USA

problem #4

Mar 162016

2500

  • 25,000 miles
The contact owns a 2014 Ram 2500. Immediately after the vehicle was repaired according to NHTSA campaign number: 15V541000 (steering), the steering wheel became difficult to turn while driving various speeds. The contact had to apply force to the steering wheel in order to turn the vehicle. In addition, the vehicle failed to stay in position and the contact had to steer the vehicle in excess to keep the vehicle straight. The vehicle was taken back to the local dealer where it was diagnosed that it needed to be aligned. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer who diagnosed that the C clamps needed to be re-attached to the vehicle. Upon inspection, the contact noticed that the remedy parts for NHTSA campaign number: 15V541000 (steering) had been removed. The vehicle was taken to another dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failures. The failure mileage was 25,000.

- Moore, OK, USA

problem #3

Feb 162016

2500

  • 9,000 miles
Paint blisters left rear lower quarter panel

- Inverness, FL, USA

problem #2

Apr 202015

2500 4WD 8-cyl

  • 7,000 miles
3rd brake light seal leaks water during rain that leaks into rear cab under headliner, down sides of interior wall, and onto floor and pools on floor and under rear seat.

- Inverness, FL, USA

problem #1

Aug 062014

2500 8-cyl

  • 7,400 miles
I lowered passenger rear window. Air came in I all most lost control of my truck..passenger front seat vibe rated so bad it came lose from floor.. Dodge garage said this is not their problem.. people need to know about this problem..

- Cape Coral , FL, USA