10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,442 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Jan 142023

2500

  • miles
The vehicle slid out of gear with no keys or brake; children were in car and escaped injury but VERY unsafe Gear shift lever broke off steering column (separate incident)

- Storrs, CT, USA

problem #12

Sep 142022

2500

  • miles
The power steering pump bolts sheared off their mounts, causing a catastrophic and instant loss of my ability to steer and/or brake without great difficulty. While we were in a parking lot at the time, we had just crossed over a mountain pass, while hauling a 7200 lb travel trailer. Had it detached on a downhill, winding highway, this VERY easily would have been a fatal flaw.

- Spokane, WA, USA

problem #11

Jan 092020

2500

  • 74,000 miles
The contact owns a 2015 Ram 2500. The contact stated that the vehicle failed to shift into park. The contact stated that while driving at 40 mph approaching a stop sign, the brake pedal was depressed however, the vehicle failed to stop. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle. Additionally, the vehicle remained in fifth gear. The contact attempted to turn-off and restart the vehicle, however the vehicle failed to restart. The transmission warning light illuminated. The contact call elgin Chrysler Dodge Jeep Ram (1010 E Chicago St, elgin, il 60120, (847) 697-0900), and scheduled an appointment. The vehicle was towed to the dealer and was diagnosed that the parking brake ceased causing the failure. The vehicle was repaired however, the failure recurred. The vehicle was then taken to zeigler Chrysler Dodge Jeep Ram (208 w golf rd, schaumburg, il 60195) to be diagnosed. The contact was informed that an unknown part on the transmission failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that on another occasion, the vehicle remained in first gear. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000. The VIN was not available.

- Streamwood, IL, USA

problem #10

Jun 232020

2500 6-cyl Diesel

  • miles
While driving on the interstate, going uphill under load, the fan shroud was sucked into the fan, breaking a fan blade off which punctured the radiator causing a loss of coolant and affecting engine power. This also could have lead to a failure of the engine accessory drive belt causing a loss of the power steering and brakes. This is the second occurrence of this failure on my truck, and I know of a number of other owners of Ram cummins trucks with the exact same failure. The possible loss of the power steering and brakes at highway speeds is a very dangerous safety issue.

- New Caney, TX, USA

problem #9

Feb 102020

2500

  • 86,000 miles
Parking brake became loose and stopped holding the vehicle prior to 86,000 miles. Adjustment was made to the parking brake but it failed to hold the vehicle after adjustment when the parking brake was tested. Problem was diagnosed on 2/10/2020 as delimitation of lining material from the parking brake shoes. Online searches indicate other owners reporting the same issues.

- Ottertail, MN, USA

problem #8

Aug 032019

2500

  • 51,585 miles
Oem trailer brake controller fails to provide adequate voltage to apply trailer braking for this vehicle. Trailer brake controller is unable to lock the trailer brakes and therefore you are unable to "set" the proper gain on the trailer brake controller. This creates a unsafe condition that allows the trailer to push the tow vehicle when braking.

- Scotts, MI, USA

problem #7

Sep 052018

2500

  • 27,000 miles
Trailer brake controller. Brakes cut out on trailer off and on with no reason. Step on brakes and they work, then they cut out. Get message on dash saying, disconnected, or check wiring, not doing it all the time, but getting worse. In motion

- Watertown, WI, USA

problem #6

Aug 202018

2500

  • 51,000 miles
On 8.20.18 my vehicle going 70mph on the freeway and then made a large sound. I then lost all steering and braking on the highway. I barely was able to pull off without getting hit. After sitting, smoke started coming out of from under my hood. After popping the hood, there were flames down in the engine. I poured the little amount of drinking water on the flames to douse them. The tow truck came and took us to the nearest Dodge dealer (crown Dodge in redding, California). They immediately noted it was likely due to recall T51, where the water pump overheats, breaks the belts, overheats the car and could cause an engine fire. This is exactly what happened. I tried to get this fixed with my local dealer months ago, but they didn't have the parts. I also never recieved any correspondence letters on the recall... I opened a ticket with Dodge directly, they are investigating. This was very dangerous as I could barely control my car at that speed, losing steering and braking.. scary, and then a fire!. ugh...

- Medford, OR, USA

problem #5

Jan 202018

2500

  • 45 miles
Interlocking braking system was on an open recall with no parts available when sold to me on 1/20/2018 at dch temecula Dodge Ram, I was never advised and did not learn that the vehicle had one until I filed a complaint with corporate on 5/21/2018 at which time I was told there were parts available.

- Idyllwild, CA, USA

problem #4

Mar 062017

2500

  • 5,075 miles
Driving local streets and on parkways brakes do not respond to immediate foot pressure on pedal, long braking distance to stop, have to stay back additional car lengths to make a safe stop. Speed is keep within limits of posted signs, truck brought in for burst power steering hose under warranty, told of brake issue, tested and determined to be ok. Not a safe feeling if you you have to stop suddenly or in an emergency situation. Needs to be addressed and fixed properly before an accident or multiple fatality happens. Additonally I never heard or felt the anti lock brake system activate in any fast sudden braking situation.

- Brooklyn, NY, USA

problem #3

Aug 062016

2500

  • 5,000 miles
The integrated trailer brake controller does not provide the proper voltage to stop the trailer properly. This is common on the 2015 model year. I had a 2014 Ram which did not have this issue. There is plenty information on different forums document this issue. In a panic stop with the trailer controller set on its highest gain it still will not stop the trailer properly. This is a big safety concern.

- Ruston, LA, USA

problem #2

Nov 222015

2500

  • 200,021 miles
The contact owns a 2015 Dodge Ram 2500. While driving 3 mph while making a left turn into the driveway, the steering wheel seized and the brakes failed. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,021.

- Milton, WI, USA

problem #1

Feb 102015

2500

  • 15 miles
Losing brake lights while stopping. Not specific to driving conditions, I.e. day night city highway weather. Error message is displayed on instrument cluster, dash. Happens usually once each trip.

- Henderson, NV, USA