10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 8
- Average Mileage:
- 2,648 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Multiple reports from 6.7 Ram Cummins owners experiencing the failure of the grid heater. The grid heater failure leads to the destruction of the engine. Ram uses a grid heater to warm up the vehicle during cold temperatures for starting. During this process, it has been reported, that the not of the grid heater melts off and enters the engine causing catastrophic damage.
- Evans, GA, USA
First time brake system hydraulic control unit failed was at 17,000 miles, now have 76,000 and it has failed again. Abs system notification goes off and on constantly. Turbo actuator has failed at 76,000 miles. Check engine light and associated ecu codes are flashing. Rear view camera on tailgate goes out intermittently.
- Liberty , MS, USA
The brake anti lock warning light comes on intermittently causing cruise control to be turned off.Yes it can be inspected.I feel this is a safety issue when driving at highway speeds.
- Gallatin, TN, USA
Diesel truck computer system shuts down truck for minor def system error code to 5mph within 85 miles to get to a dealer to reset computer code. This will cause deaths from truck not going any faster than 5mph on freeway. Just because the def system sees an error and might cause a bit more exhaust, to shut down your truck in the middle of nowhere causing traffic nightmares and deaths is the most stupid rule the EPA and mfgs follow. Epa and mfg needs new computer programming on all diesel trucks that have this. If anything, make the derate to 65 mph for 500 miles, far enough so folks can get home safely.
- Colorado Springs, CO, USA
Def warning light comes on for no reason and derates your speed to 5mph while traveling on interstate pulling trailer. You have only 85 miles to get to a dealer to erase codes. This is a very unsafe computer programing setting that the EPA states must be done. Going 5mph while on interstate pulling trailer will cause numerous deaths and accidents. 85 miles in nothing when your out in the middle of nowhere.
- Colorado Springs, CO, USA
The engine oil pressure light suddenly comes on and the pressure drops causing the engine to turn off. Vehicle turns off in the middle of road while driving can cause serious accidents and injuries.
- Fuquay Varina , NC, USA
The contact owns a 2018 Ram 2500. The contact stated that after two weeks of not driving the vehicle, the vehicle failed to start up after several attempts. Several unknown warning lights were illuminated on the instrument panel. The contact jumpstarted the vehicle and made an appointment with the dealer. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the dealer replaced the battery. The contact stated that the failure persisted. The vehicle was taken back to the dealer on two other occasions; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
- Red Hook, NY, USA
Diesel Particulate Filter (DPF) and other exhaust components. When the vehicle is in a "Regeneration" cycle and the vehicle comes to a stop, it dies about 70% of the time. Causing traffic back ups and nearly a reared collision from another driver. This issue started at 112000 miles and does it 3-6 times daily. It's been in and out of the dealer (Young Chrysler Jeep Dodge and Ram Richard Lindema Shop# 385-332-3978 Cell# 801-589-8943) totaling 6 weeks and $22,000 in repair bills and its still not resolved. I see on diesel forums this is a known problem that Dodge doesn't know how to fix.
- Clearfield, UT, USA
The check engine light came on and vehicle gave a 196 miles to reduced power and shutdown warning. Vehicle was taken to dealer and diagnosis was that the Diesel Exhaust Fluid gauge and pump assembly had failed. Repairs were made at dealer. Failure of this part can put the driver in a situation of reduced power and danger while driving on highway.
- Bryan, TX, USA
While operating the vehicle on cruise control the electronic throttle control failed and the vehicle went to full throttle. Stepping on the gas did not fix the problem. Luckily the brake lamp were applied and the brakes slowed the vehicle to a stop eventually while the engine was still at full throttle. Once the vehicle was safely on the side of the road, it was turned off. The vehicle had a warning that said to service the electronic throttle control. The vehicle was started again to get it onto a tow truck once it arrived, and the vehicle still went to full throttle. The vehicle was towed to the nearest dealership. Once at the dealership the vehicle was started again to get it off of the tow truck. The engine operated normally at that point. The throttle failing to full throttle is a huge safety issue. Luckily there was minimal traffic on the high way. The vehicle took a very long to to stop. Selecting Neutral could have helped but everything happened very quickly and caught the operator off guard.
- Edwards, CA, USA
The DEF Pump responsible for controlling the flow of Diesel Exhaust Fluid to reduce exhaust emissions prematurely fails (in my case, it was at 61,000 miles) which forces the truck into "limp mode" limiting the speed of the vehicle to 5 miles per hour. Additionally, once this part fails, the truck cannot properly dispense DEF to the exhaust to reduce diesel emissions as designed and as mandated by the EPA. Manufacturer acknowledged failure of the part and began redesign and remanufacture of the DEF Pump prior to the Covid pandemic. Replacement part availability is sporadic at best. Further, repair of this component has not been covered by Federal emissions warranty or any extended warranty of the drivetrain, thus forcing a several thousand dollar repair on the consumer. Online search reveals thousands of other Ram truck owners who are experiencing the same issues as described here My vehicle has been appropriately maintained and yet this occurred without warning of the imminent failure. Once the failure occurs, the vehicle poses significant risk to the environment due to inappropriate emissions, and places an undo financial burden on the consumer for a known manufacturing defect. I brought my vehicle to an authorized Ram dealership who diagnosed the issue as described above and then repaired the vehicle at a cost to me of approximately $ $2,100.
- Des Allemands, LA, USA
truck engine failure at 120,920 miles. 6.4 hemi in a 2500 ram truck. this is the 3rd truck that has engine failure at approx 120,000 miles and reports of bearing metal in the block. seems that there is an issue with the engine parts that are not lasting and resulting in engine failure while in operation. loss of power and power.
- Graham, NC, USA
Truck slides after being parked. It has slid anywhere from 1 foot while I stood there watching. To several feet where I had to jump back into the truck to stop it. And over 14 one night from the time I parked to when I came out the next morning. Does not fully accelerate thru a turn.,tough to turns sometimes. In same turns
- Colorado Springs, CO, USA
Bad starter over the miles
- Lewiston, MI, USA
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact called hilltop Chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. VIN tool confirms parts not available.
- San Francisco, CA, USA
Loss of throttle from dead stop and while at varying speeds, vehicle is not throwing any codes. Dealer is stumped and has sent me away in a truck that could cause a serious accident. Ive filed a complaint with Ram trucks/Chrysler Fiat but not getting much traction.
- Pensacola, FL, USA
- Americus, GA, USA