10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
8,696 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #50

Jun 052023

2500

  • miles
ABS and Stability unit has failed, vehicle has 26160 miles. Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used.

- Woodbine , GA, USA

problem #49

Dec 212021

2500

  • miles
Failed parts. #1 abs module #2 steering box & intermediate shaft #3 balljoints.available anytime for inspection" # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?" Abs traction lights

- Evarts , KY, USA

problem #48

Oct 262023

2500

  • miles
The ABS pump has failed for the second time, my vehicle has less than 80000 miles on it. The first replacement was covered under factory warranty. I have researched this issue and have found this to be a common issue and at this time the factory is not issuing a recall. Dodge/Ram is well aware of this issue and the repair should be covered as a factory defect.

- Valley View, TX, USA

problem #47

Sep 202023

2500

  • miles
I purchased 4 new tires and wanted a front end alignment. There was an issue with drag link so the fox was Chrysler to weld draglink now that has been done before I purchased truck I can-??t do alignment. Dealership said should be covered but have to wait until they hear from Chrysler. Going in 5 weeks still haven-??t heard back I have called numerous times!

- Surprise , AZ, USA

problem #46

May 272022

2500

  • 110,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

- Port Gibson, MS, USA

problem #45

Jul 282023

2500

  • miles
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don-??t see any open.

- Hayward, CA, USA

problem #44

Jun 202023

2500

  • miles
The Traction Control and ABS/EBS sensors have failed on my truck. The dealer states that I need an HCU and ABS module in-order to correct the problem, however because the vehicle was made in Mexico the replacement parts are not available.

- San Antonio, TX, USA

problem #43

Jun 252023

2500

  • miles
Ive purchased this truck from the dealer with the remedy Recall 19V-021 back in 2019. my front right tire went bald after 3000 miles. driven. I purchased new tires and got an alignment. the Auto shop told me the could only adjust the to there best ability due to the welded nut on one of the parts on the steering parts. I went for a 600 mile trip and right as i got on the highway the front right tire blew out. I either need the drag link replaced or a better remedy the front right tire is wearing faster then the other three.

- Berkeley, CA, USA

problem #42

Dec 022021

2500

  • miles
2018 Dodge Ram 2500 with Cummins turbo diesel. When driving, the dash warning light for the ABS and the Traction Control System intermittently come in and spontaneously reset. If the cruise control is on and set, it turns off without driver input. Dodge dealer states that the hydraulic control unit needs to be replaced, but they have been on back order for over a year.

- Martinez, GA, USA

problem #41

May 302023

2500

  • miles
Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

- Burleson, TX, USA

problem #40

Mar 012023

2500

  • miles
Dodge had a recall on the drag link. Their remedy was to weld the jam nuts. This causes issues when you need to get an alignment. My truck currently needs an alignment and the steering wheel recentered and no shops are willing to complete it. This causes a huge safety risk while driving and pulling my trailer. The remedy should be for dodge to replace the part as they know it is faulty and unsafe. I would like them to replace the drag link with the new updated part and return my truck to a safe vehicle for my family and I to drive.

- Tooele, UT, USA

problem #39

Apr 012023

2500

  • miles
Vehicle has 62953 miles. Ram service dept says the vehicle needs new engine, pcm, hydro boost assembly, hydraulic control unit, shifter assembly. They repaired the drag link in 2019. This did not solve issue. The tires were being worn rapidly. Ram said they would replace the drag link. Vehicle is drivable but not safe.

- Americus, GA, USA

problem #38

Mar 122023

2500

  • miles
Have taken the vehicle into Dodge / Ram Dealership twice within 90 days and steering issue remains an issue. I have been charged over $2000 for replacement parts and labor to include a new Drag Link. Was driving on the highway on 12 March at 1430, when truck began to drift to the right almost striking another vehicle. Vehicle has been a local Dodge Dealership and they have left me leave 2x putting my family, other drivers and myself at risk.

- San Antonio, TX, USA

problem #37

Mar 062023

2500

  • miles
The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.

- Jacksonville , FL, USA

problem #36

Sep 142022

2500

  • miles
ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

- Melbourne, FL, USA

problem #35

Mar 152019

2500

  • miles
Repair to recall v06 to fix drag link was improperly performed by ram certified dealer, resulting in a drag link that is impossible to adjust. This prevents the alignment from being corrected, creating unsafe steering conditions.

- Ekron, KY, USA

problem #34

Oct 072022

2500 6-cyl Diesel

  • miles
On 10/07/2022, I took the vehicle VIN number in reference for tire change at FIRESTONE Auto Care (440 S. Main St., Wichita, KS 67202-3720 - [316] 265-6659]). I also requested, wheels alignment and wheels/tire balance, and brake inspection. Upon those inspections, the technicians pointed out an IMPORTANT issue as follows: "IMPORTANT: This vehicle may be subject to a recall involving the toe adjuster. Search the internet for 'recall number 19V-021' for the latest information Under no circumstances should a weld from a recall repair be removed for any reason, including to perform an alignment. Removing the weld would remove a safety recall remedy that is currently in place., which would cause a serious vehicle safety issue. To adjust toe on a vehicle with a welded drag link in the WinToe procedure, choose 'select steering type' on the second tier of 'k-keys. Then, select the 'one tie rod' option. For more information, please reference TSB 19-001-19." The vehicle in reference has been mostly serviced at Davis-Moore (7675 E. Kellogg, Wichita, KS 67207 [316] 618-2268). This is the first time I took this vehicle to FIRESTONE who pointed out the above information. Please, let me know if this is a safety issue and, if it is, please take the necessary steps to enforce a solution to that issue. Thank you.

- Wichita, KS, USA

problem #33

Sep 062022

2500

  • miles
The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety feature that should not be malfunctioning. A second issue that started shortly before this one is the steering wheel shakes when making turns and going over bumps. The truck was serviced for the drag link recall and this started shortly after that and is getting worse with time. Not sure if related to the ABS problem since they started pretty close together or if this is related to the 4WD as it shakes when turning similar to when the 4WD is selected but in this case it is not. This is also a safety issue as you could lose steering.

- Bolingbrook, IL, USA

problem #32

Dec 262021

2500

  • miles
We were involved in a single car crash, it-€™s been over a month and it-€™s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?

- Mariposa , CA, USA

problem #31

Oct 052021

2500

  • miles
Steering dang link, steering gear box has my steering throwing me all over the road. It's getting bad to almost causing wrecks and suspension is very bad. This has been getting really bad to the point of calling a lawyer

- Granbury, TX, USA

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