The contact owns a 2017 Ram 3500. The contact received notifications of NHTSA campaign numbers: 19V818000 (equipment, engine, and engine cooling) and 20V036000 (power train) however, the parts to do the recall repairs were not yet available. The contact stated that central valley Chrysler Jeep Dodge Ram (4460 mchenry ave, modesto, ca 95356) was contacted and he was informed that the parts would be ordered. The contact stated that the dealer recently informed him that the parts were on back-order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. ## VIN passed ## Ram 2017 ##

- Groveland, CA, USA

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Acadiana Dodge Chrysler Jeep Ram Fiat (1700 sw evangeline trwy, lafayette, la 70508, (337) 232-7361) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormally loud sound when the air conditioning unit was activated. The manufacturer was made aware of the issue and suggested that the defective fan be replaced with another fan until the remedy was available. The fan was not replaced. The approximate failure mileage was 21,000. VIN tool confirms parts not available.

- Lafayette, LA, USA

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Cape coral Chrysler Dodge Jeep Ram (2200 ne pine island rd, cape coral, fl 33909, (239) 500-0000) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Myers, FL, USA

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called to dadeland Dodge Chrysler Jeep Ram (16501 S dixie hwy, miami, fl 33157, (305) 278-9994) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling), 17V821000 (power train), and 17V824000 (equipment). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (greenway Dodge Chrysler Jeep Ram orlando, 9051 E colonial dr, orlando, fl 32817, (888) 292-3985) was unable to verify when the remedy and parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/1/18

- Orlando, FL, USA