6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,243 miles

About These NHTSA Complaints:

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problem #7

Sep 042018

3500

  • 7,000 miles
The contact owns a 2017 Ram 3500. The contact stated that the ball joint on the front passenger side damaged the front passenger tire. The vehicle was taken to an independent mechanic who diagnosed that the ball joint needed to be replaced with a special adjustable ball joint, which would align with the front end axle to prevent the ball joint from damaging the tire. The dealer and the manufacturer were not notified. The vehicle was not repaired. The failure mileage was approximately 7,000.

- Claridge, PA, USA

problem #6

Jul 032018

3500

  • 10,000 miles
The contact owns a 2017 Ram 3500. The contact stated that the vehicle was on a hoist, an unknown after market spacer on the spring came out of place and damaged the boot. The independent mechanic repaired the the vehicle. The repairs were unknown. The vehicle was later taken to the dealer (russell westbrook Chrysler Dodge Jeep Ram of van nuys 6110 van nuys blvd, van nuys, ca 91401 (818) 646-6908) for NHTSA campaign number: 19V021000 (steering). The contact asked the dealer to look at the issue concerning the suspension and give an opinion on the issue. Another dealer (autonation Chrysler Dodge Jeep Ram valencia 23820 creekside rd, santa clarita, ca 91355 (661) 379-7709) had repaired the spacer the first time but the contact was again concerned that if the vehicle hit a bump and the spacer came out of place again it could lead to a loss of control and a possible accident. It was unknown if the manufacturer was contacted. The failure mileage was 10,000.

- Northridge, CA, USA

problem #5

Aug 312017

3500

  • 500 miles
The entire truck shakes at 70mph and above. It feels like the tires are extremely out of balance. The dealer has balanced and road force balanced the tires, but this has not solved the problem. Chrysler knows about this problem but is unwilling to fix it.

- Scottsdale, AZ, USA

problem #4

May 012018

3500

  • 70,000 miles
Online research best describes this problem as the Dodge "death wobble". when an uneven spot or a pothole in the road is driven through, the front wheels wobble and shimmy violently until the vehicle is stopped. The local dealer as well as a local alignment shop have been unable to determine the problem.

- Kokomo, IN, USA

problem #3

Nov 042017

3500

  • 4,500 miles
Driving on I-95 in Georgia, all 8 of the lug studs on the drivers side dual rear wheels sheared off, causing the outer wheel to shoot past the truck in traffic, while attempting to stop the vehicle. Vehicle was moving at a rate of 60 mph when the onset of severe vibration caused me to look for a safe place to pull over, and slow down. Thank god the other rear wheel remained on the hub, though completely unsecured. The truck has just 4,500 miles on it.

- Dorothy, NJ, USA

problem #2

May 012017

3500

  • 500 miles
There is a chassis vibration issue where the entire truck shakes at speeds over 60 mph. The seats shake and the whole truck shakes as if a tire is really out of balance. There is no shake in the steering wheel however, and new tires, and recently balanced tires, have no effect on the issue. It seems to start in the rear of the vehicle. Many people on the forums report the same problem and no one has found a fix for it that I know of. Dealers just throw new tires and wheels at the problem with no resolution. Check forums like cumminsforum.com and turbo diesel register for the hundreds of threads on the issue. Also appears 2500 and 3500S are both effected and have different rear suspension setups.

- San Juan Capistrano, CA, USA

problem #1

Dec 102016

3500

  • 200 miles
2017 Ram 3500 dually 4X4 68rfe, first time truck was taken out on the highway out of town where speed limit was 75. Truck has a very pronounced shake in the rear. This is felt in cab of the truck, but not the steering wheel. Passenger seat shakes back and forth. Like rear is oscillating, and a droning can be heard. It comes and goes in intensity. Happens on all types of road surfaces. Ram field engineer, and regional manager say it is known issue. Taken other trucks out with very minor vibration, and also with no vibration. This was done with service manager to confirm issue. Tires have been changed out, drive shaft changed out with no change. Regional manager says take truck it is normal. No additional repairs will be made. Truck is two months old and has 1700 miles at this point. Got to pull my fifth wheel but very concerned of failure on the road that could be catastrophic, since unknown cause in driveline. Vehicle had a star case, with no resolution to the issue.

- Spring, TX, USA