3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,300 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 252019

ProMaster City

  • 40,000 miles
Van stop running with no warning while driving down the road. Pull over and check battery connection, wiggle wire, return to van and it restarts. This has occurred more than 6 times in the last 2 weeks. I afraid to get on the express way.

- Ray, MI, USA

problem #5

Sep 142018

ProMaster City

  • 104,000 miles
Van loses electrical power when driven and stalls. This is while driving on a city street go straight on the road. This is a off and on issue with this vehicle. It has been to the maintenance shop who could find anything nor codes. Suggested we take it to a dealer, they tell us the same thing. No codes and it drove fine with no issues. Well, I have had two different employees driving it and it has done the same thing a total of four times. It is a power issue as the clock/radio resets each time it happens! dealership has only drove it for 10 minutes. It has stalled after we've used it 4-5 hours in the day.

- Zanesville, OH, USA

problem #4

May 252018

ProMaster City

  • 63,000 miles
Engine wont crank over when turning ignition switch. Parts are on back order. Have been waiting for 3 weeks and still no parts. Was informed there are over 300 on back order.

- Sanbornton, NH, USA

problem #3

Mar 312018

ProMaster City

  • 22,800 miles
Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

- Los Angeles, CA, USA

problem #2

Dec 082017

ProMaster City

  • 42,000 miles
Radiator fan 68360299aa fail and the warranty doesn't cover my vehicle has only 42 K miles and I see a lot of complains on the internet my vehicular le was running when this happen

- Pembroke Pines, FL, USA

problem #1

Apr 112016

ProMaster City

  • miles
The contact owns a 2015 Ram Promaster city. The contact received notification of NHTSA campaign number: 16V202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kalamazoo, MI, USA