10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,084 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the caller stated, the ignition switch would not start the vehicle. When the vehicle was towed to the dealership, the battery was replaced. However, nothing was done about the rusted wiring to the ignition. The manufacturer was contacted by a letter. The emergency brake was locked and would not release, the horn did not work, the low head beam failed. The tires were defective, the alarm would sound without warning. Updated 07/25/06.
- Brooklyn, NY, USA
The lease on this vehicle began on October 6, 2003. It has had multiple electrical issues starting less than 30 days after delivery. Most recently, September 11, 2005. I have been stranded three times and had to have the car towed twice. Each time the onstar did not work because of electrical malfunctions. We no longer have any confidence in this vehicle and if we owned it we would sell it. Problems include but are not limited to: * cd player stopped working and was replaced within first 30 days of lease. * brakes replaced within first 60 days of lease. * onstar computer replaced within first 60 days of lease. * vehicle computer updated within first year of lease. This left me stranded and almost required a tow due to inoperative transmission but, the vehicle eventually shifted into limp mode before the tow truck arrived allowing us to drive it to the dealership. * vehicle computer updated again within first year of lease. * onstar computer repaired again within first year of lease. * door handles faded and replaced within second year * parking break stuck and vehicle required a tow within second year of lease. * engine immobilizer malfunction requiring another tow of the vehicle within second year of lease. We were told that the battery abruptly died. * trip computer must be reset after gas is added in order to show correct distance to empty. * miles between oil changes seem incorrect. We are at 27000 miles and have only had one oil change. The dealership continues to tell us to wait until the computer requests the service.
- Beavercreek, OH, USA
My Saab has had a litany of problems since I have owned the car. It all started with little items. Ignition wouldn't start the car. Head lights burnt out. Dash peeling, door handles discoloring, emergency brake getting stuck and being able to operate my car. Engine warning light because my gas cap wasn't on correct. Steering wheel locking while I was driving. Wheel lock light remaining on while I was driving. Brakes replaced due to factory retro fit. Seat belts being recalled. Computer constantly needing to be replaced so the car would function. Electronic key failing so I couldn't start my car. My car is a 5 speed and the shifter handle has an continues to come off in my hand. A minimum of 3 fuses needing to be replaced. The dash board goes blank at times showing no functions of the car. Window wouldn't go up or down and required the regulator to be replaced. Erractic idle. Service engine light comes on but, dealer doesn't know why. Brakes needed to be replaced at 30,000 miles and rotors too.
- Fresno, CA, USA
Since owning my 2003 9-3, the parking brake stuck and would not release ultimately having to be replaced. The rear bushings on the sway bar had to be replaced, multiple light bulbs. At about 20,000 miles the steering rack needed to be replaced, most recently the power sterring pump now needs to be replaced. The seat belt also let go and had to be replaced. I thought that all that could go wrong, had gone wrong until the power steering pump went. Now reading other owner comments I have no faith in this vehicle. This is my fourth Saab, my last I traded at over 180,000 miles with no problems.
- Hartland, VT, USA
Parking brake failed -- car rolled while unoccupied -- rolled down slight hill and crashed into another car.
- Wayland, MA, USA
Failure of emergency brake causing car to roll while unoccupied.
- Greensboro, NC, USA
- Columbiana, OH, USA