10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Saab 9-5. the contact received a recall notice in reference to the fuel pump retaining tabs, which may result in fuel leakage and a fire. He stated that the notice suggested having the repair done at an authorized dealer six miles away, while his auto mechanic shop is right down the street. The dealer will not provide him with a loaner vehicle. He notified the manufacturer about having to take his vehicle to an authorized dealer. The VIN, engine size, and failure mileage were unknown. The current mileage is 85,000.
- Portland, OR, USA
- Ashland, MA, USA