4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,951 miles

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problem #3

Jul 052014

Outlook 6-cyl

  • 71,000 miles
On Saturday July 5, 2014, while traveling N/B on I-81 in Virginia my 2007 Saturn Outlook xr suddenly began to lose power to the engine. At the time, I was in the left lane and going approximately 70 mph. At no time did any check engine light or other service indicator come on. Fortunately I was able to steer the vehicle over to the right shoulder before it completely stopped. After about 30 minutes on the shoulder the vehicle lost all electrical power. I had my wife and 3 kids (8yr, 6yr and 3 month old) in the car when this happened. It took an hour for the tow truck to get to us. We loaded the car seats and all of us into the tow truck and were towed to a mechanics shop in front royal, va. Since all shops were closed at that time, we had to leave our car and went to a hotel. On Monday July 7th, we were told it would be at least a few days until they figured out what went wrong. I rented a car and drove home to NJ. On Thursday July 10th, the mechanic shop called and said the engine was completely shot due to a missing valve cover inside the engine, 1 of the catalytic converters not working and multiple pistons failing. On July 24th the car was finally picked up and transported to another mechanic by my residence. The next day that shop called with the same diagnosis and said I needed a new engine. I had to purchase a new engine from GM for $5,000. That purchase with labor and tax will cost me $7,500. This whole breakdown ended up costing me approx. $9,000 total and I am still waiting to get my car back. The vehicle has been in my family since it was purchased and had all the recommended tune ups/recalls performed. It bothers me that GM puts families at risk by not addressing this issue. Breaking down on the side of the highway puts people in dangerous situations. GM should own up to this problem and take all appropriate action to prevent a potential tragedy.

- Westfield, NJ, USA

problem #2

Oct 052007

Outlook

  • 854 miles
The contact owns a 2007 Saturn Outlook. When the contact purchased the vehicle, there was a recall on the transmission that was never repaired. While driving 65 mph, she noticed transmission failure when the gears became difficult to shift. The vehicle would also remain stuck in high RPM's while attempting to slow down. The contact stated that the vehicle sounded as if it would explode. The dealer performed a computer update on the transmission, but it did not remedy the failure. Furthermore, a strut spontaneously became bent, which caused the steering wheel to jerk at a 90 degree angle. The dealer repaired the strut. The contact smelled gasoline multiple times coming from her vehicle. The dealer was unable to identify the origin of the smell and could not assist. The current mileage was approximately 26,500 and failure mileage was approximately 854.

- Union, SC, USA

problem #1

May 012007

Outlook 6-cyl

  • Automatic transmission
  • miles
When the gas tank is at 1/4 or less and the car is parked on an incline either forward or backwards the gas gauge reads empty for at least 10 minutes after the car is started. Since the gauge reads empty the car stalls once it is started or it doesn't start. When it stalls after the car is in drive I loose my power brakes and I am unable to apply my brakes easily and my children and I are put in a bad safety situation. I am unable to stop if something or someone runs in front of the car when it stalls. This is a 2007 Saturn Outlook. Saturn says they are aware of the problem however, I was told by them everytime I bring the car in to make them aware to see if a fix is available.

- Lititz, PA, USA