10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
34,082 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jan 312014

tC

  • 86,500 miles
I was driving down the freeway going 65 mph. All of the sudden I heard a really loud gunshot sound and then the middle of the sunroof exploded. All the windows, including the sunroof, were closed. I only had the visor open; when the glass broke, I had glass in my hair and all down my back. When the sunroof broke, the front piece of the sunroof flipped open as well. Looks like some took their fist and hit the sunroof from the inside of the car. The right side of my ear still hurts from the sound of the gun shot sound. My car is currently with the dealership for them to inspect it. When I called the dealership and Scion Corp office, they both said they have never heard of this happening on this vehicle. I find this very hard to believe as there are hundreds of postings online stating that this is becoming more and more of an issue. I thank god that my 4 year son wasn't with me at the time as glass would have gone all over him. I want Scion to pay for this damage as this is a huge safety issue. I could have caused an accident or even have killed myself as glass went everywhere. Does someone need to be killed in order for someone to look at this issue? thank you in advance for your time and help with this matter.

- Phoenix, AZ, USA

problem #9

Jul 182013

tC

  • 68,000 miles
My daughter was able to purchase her dream car, a Scion Tc, a few months ago, and as she was returning home from oc, md, on 18 Jul 13, she heard what sounded like a gunshot and saw something fly off her car so pulled over to discover her sunroof had exploded (sunroof was closed as it was hot and she was using ac)...she was 1-1/2 hr away from home. As she tried to locate a vacuum cleaner to clean out the glass inside her car, she realized pieces of glass were breaking loose from her sunroof and flying behind so she pulled over again and literally had to wrap her sunroof in a towel to keep herself and other motorist safe. I contacted the dealership and they would not accept it as being defective...claimed something had to have fallen and hit her sunroof for this to happen. Contact has been made to insurance for a claim, but after reading all the blogs, I will pursue Toyota to replace this at their cost as it seems to be a recurring issue with this vehicle. Primary buyers of these vehicles are the younger generation and it sickens me to know Toyota is not stepping up to the plate and recalling them to correct the problem and keep the drivers and surrounding motorist safe. I am on my second Toyota Tacoma, have always deemed Toyota as economical and safe vehicles; however, depending on how this ordeal is handled, will determine how faithful of a customer I am in the future!

- Fawn Grove, PA, USA

problem #8

Apr 302012

tC 4-cyl

  • 86,203 miles
The contact owns a 2007 Toyota Scion Tc. The contact stated that the sunroof shattered while driving 65 mph. The vehicle was taken to an authorized dealer. The dealer stated the motor shorted and the frame bent which caused the glass to shatter. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 86,203. Updated 7/18/12 updated 07/25/12.

- Chatsworth, CA, USA

problem #7

Mar 272011

tC

  • 63,915 miles
The contact owns a 2007 Toyota Scion Tc. The contact stated that while driving 65 mph the sunroof was open and it shattered. The vehicle was taken to the dealer but they have they were unable to diagnose the failure. The latch on the vehicle was also broken. The manufacturer was not contacted. The failure mileage was 63,915.

- Menisee, CA, USA

problem #6

Nov 012009

tC

  • 1,800 miles
The contact owns a 2007 Toyota Scion Tc. While driving approximately 55 mph the contact heard a loud sound similar to a gun shot on the outside of the vehicle. After examining the vehicle, the contact noticed that the sunroof and metal support bars had fallen inside of the vehicle. The failure mileage was 18,000 and the current mileage was 20,000. Updated 5/10/10 updated 05/14/10.

- Fessenden, ND, USA

problem #5

Jan 272008

tC 4-cyl

  • Manual transmission
  • miles
I took the car out to my friend's house. I parked the car, went into the house. I stayed for about four hours and went to go leave and noticed glass all over the place. I went to my car and realized that the sunroof had exploded. Two of the metal bars popped off along with most of the glass. The remaining glass was spidered. I saw the car at approximatly one hour before it happened and it was fine. Because of the location of the car and the house and the people in the house I am 100% sure that nobody tampered with my car. The shade on the interior was closed and you could see that the glass exploded from the inside out. I am sure this was a defect in the sunroof.

- Monroe Twp, NJ, USA

problem #4

Dec 092007

tC

  • Automatic transmission
  • 12,000 miles
-driving S on 101 near calabasis Dec 9, 2007 approx. 4:35pm -approx. 65 mph approaching 405 in middle lane -sunshade in closed position -moon-roof in "vent" position (front lowered; back raised for airflow) -3-4 car lengths between each car (front and back) -without warning or incident, incredibly loud bang sound; like a gunshot -looked up and saw shattered glass through vent slits in closed shade -other cars noticed as well, and backed off -slowed to 45 mph and exited to nearest exit; went to calabasas Volvo dealership and was helped by sales people. -Volvo of calabasas -- stephen (sales manager) voluntary witness -they applied tape to secure remaining glass and vacuumed shards (a lot) from recessed moonroof area (and track) -entire perimeter of the moon-roof glass had shattered away. -single large chunk (approx. 6X3 inches) in shade; none made it into passenger cabin. -moon-roof glass continued to "crackle? and ?pop? for several hours afterwards -continued drive home -no debris whatsoever before the incident -previously had reported a blemish in the moon-roof. -took back to dealership and said they ?buffed it out? and that it ?took a lot of pressure...but I got it out.? -still in progress with dealership, power Scion in irvine, California 949-768-0688 and they have been extremely difficult, and resistant to be helpful. They"ve been trying to get me to pay for my own rental car.

- Corona Delmar, CA, USA

problem #3

Sep 152007

tC 6-cyl

  • Automatic transmission
  • 20,900 miles
The contact owns a 2007 Toyota Scion Tc. While driving 30 mph the sunroof exploded. There was no impact. The stated that an object caused the glass to shatter and the contact doesn't agree with the diagnosis. The drivers finger was cut. The dealer information was unavailable. The current and failure mileages were 20,900.

- Peoria , AZ, USA

problem #2

May 112007

tC 4-cyl

  • Automatic transmission
  • 1,100 miles
The contact owns a 2007 Toyota Scion Tc. While traveling approximately 5 mph, the contact opened the sunroof and the glass shattered. The contact referred to recall # 05V483000 (visibility:sun roof assembly). The vehicle is currently at the dealer who stated that they do not know what caused the glass to shatter. The current mileage is 1,109 and failure mileage was 1,100.

- South Amboy, NJ, USA

problem #1

Sep 042006

tC 4-cyl

  • Automatic transmission
  • 400 miles
The 2005 and 2006 Scion Tc were recalled for a defect in the wind deflector where a piece of debris hit the wind deflector at highway speeds and it would shatter. I just bought a 2007 Scion Tc last Tuesday and it did the same exact thing. I was on the freeway and I did not even see anything hit my car but I heard something, and then there was glass coming into my car through the sunroof. I have contacted Scion and they had said my car is not included in the recall and to take it into the dealership. The dealership said it is not a warranted part. I should contact the parts director and he has not called me since.

- Long Beach, CA, USA