Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    ENGINE (PWS)

    • TSB #09-54-12R

      NHTSA ID #10153614

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So

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    • TSB #09-54-12R

      NHTSA ID #10153209

      • Date Announced: NOVEMBER 16 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So

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    FUEL SYSTEM, GASOLINE

    • TSB #11-184-18

      NHTSA ID #10153613

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the ECM. These new files prevent an incorrect diagnosis of DTC P119F: AIR FUEL RATIO IMBALANCE FOR DIRECT INJECTION (BANK 1 FLUCTUATION ENGINE SPEED) and DTC P219A: AIR FUE

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    • TSB #09-54-12R

      NHTSA ID #10153614

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So

      More Information »

    • TSB #09-54-12R

      NHTSA ID #10153209

      • Date Announced: NOVEMBER 16 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So

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    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #09-54-12R

      NHTSA ID #10153209

      • Date Announced: NOVEMBER 16 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So

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    ELECTRICAL SYSTEM

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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    • TSB #15-219-18R

      NHTSA ID #10150928

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

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    • TSB #15-219-18R

      NHTSA ID #10150953

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

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    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #11-184-18

      NHTSA ID #10153613

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the ECM. These new files prevent an incorrect diagnosis of DTC P119F: AIR FUEL RATIO IMBALANCE FOR DIRECT INJECTION (BANK 1 FLUCTUATION ENGINE SPEED) and DTC P219A: AIR FUE

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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    EQUIPMENT

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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    • TSB #15-234-18

      NHTSA ID #10150922

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-234-18

      NHTSA ID #10150947

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-230-18

      NHTSA ID #10145068

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    EQUIPMENT:ELECTRICAL

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150952

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-221-18R

      NHTSA ID #10146467

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    EQUIPMENT ADAPTIVE

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »