10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,017 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #93

Jun 152021

Crosstrek

  • miles
After having cowl replaced under warranty, at the dealership, I drove vehicle home (3 miles) and placed in garage. Next day, noticed 10 inch crack on lower passenger side of windshield. Took car to have looked at by dealership who stated crack had to come from rock and refused to replace. On my way home, I did not take a rock to my windshield. The Service Manager stated he would call Subaru regarding my issue. He has never called to provide any update.

- Apex, NC, USA

problem #92

Oct 092021

Crosstrek

  • miles
UNKNOWN. My windshield has a crack in the lower section on the passenger side coming up from the bottom of the windshield. There is no indication that it was hit by anything, there is just a crack. In fact, it was parked in the garage and next time we got in it we noticed the crack.

- Goodyear, AZ, USA

problem #91

Aug 132021

Crosstrek

  • miles
I was driving on the highway and a tiny rock my windshield which shouldn-€™t have caused the 12 inch crack in my windshield like it did, i have to have it replaced now.

- Fayetteville, AR, USA

problem #90

Dec 112020

Crosstrek

  • miles
The windshield cracked seemingly at random during the winter. It was approximately 15 degrees on I-70 in CO on December 11, 2020. The windshield suddenly cracked with no indication of impact. It was a 6 inch crack. The windshield appears prone to cracking as evidenced by 1000s of other consumer complaints.

- Frederick, MD, USA

problem #89

Apr 262021

Crosstrek

  • 9,927 miles
The windshield on my Subaru Crosstrek which was purchased new from a dealer in July 2019 has already suffered 2 random chips in the windshield & today as I was driving the windshield split spontaneously with a 7 inch crack in a totally different area from previous repaired chips. This is ridiculous.

- San Diego, CA, USA

problem #88

Apr 012021

Crosstrek

  • 13,396 miles
While driving to work in the morning, my windshield all of a sudden craked. There were no vehicles around me so it wasn't a rock that hit my window, the crack on the window its about and one inch. I took the car to the Subaru dealer and they said that crack was too big to be fix, we paid extra at the time of purchased for a package that would cover dings and window replacements and they are not following the promise.

- Sebastopol, CA, USA

problem #87

Apr 022021

Crosstrek

  • 13,000 miles
I was driving down highway 1 and my driver's right side window suddenly exploded and shattered into a thousand pieces, raining glass down all over me. I didn't have a crack previously and a rock didn't hit it so there was nothing to cause this. There were no other cars on the highway at the time. The car only has 13K miles so this should not happen, but I've since found out this is a known defect with newer Subaru so they should fix this issue before someone gets really hurt.

- Redwood City, CA, USA

problem #86

Mar 262021

Crosstrek

  • 17,500 miles
Windshield cracked in cold weather while warming up. Driver side sun visor fell off as I was driving as well.

- Port Jefferson, NY, USA

problem #85

Mar 202021

Crosstrek

  • 48,000 miles
The front windshield cracked for no apparent reason; the vehicle was stationary when noticed and it appears this did not occur during travel.

- Arcata, CA, USA

problem #84

Dec 102020

Crosstrek

  • 16,000 miles
The windshield is cracked with no visible chips or damage causing the crack. I have never had a rock fly and hit the windshield or anything. It seems to have cracked with no apparent reason.

- Loveland, CO, USA

problem #83

Mar 132021

Crosstrek

  • 9,000 miles
Rock hit my windshield on a highway. 2 hours later and long crack appeared- 8 inches

- Edmonds, WA, USA

problem #82

Mar 142021

Crosstrek

  • 7,000 miles
The windshield has cracked without cause. Thankfully the windshield cracked while it was parked. Cracking all on its own without being hit or damaged is incredibly frightening and dangerous.

- Glendale, AZ, USA

problem #81

Dec 272020

Crosstrek

  • 30,000 miles
The windshield cracked very easily from a small rock hitting it while we were driving on the highway. The crack then quickly increased in size before we replaced it. The same thing happened before and we have had to replace our windshield twice in one year.

- Denver, CO, USA

problem #80

Oct 252020

Crosstrek

  • 14,800 miles
Windshield cracked during cold weather. Windshield seems to be defective.

- Lakewood, CO, USA

problem #79

Jan 052021

Crosstrek

  • 26,600 miles
I woke up one morning and when I went to my car that was parked in my driveway overnight I saw a crack in the windshield that was not there when I got home the night before. The crack looks like it starts where the de icer is located on the bottom of the passenger side.

- Georgetown, MA, USA

problem #78

May 012020

Crosstrek

  • 15,000 miles
Drivers side windshield cracked for no apparent reason. Was driving on a straight away, with no cars in front or behind me, doing about 55mph. Paid $240 to have replaced. I do not have photo. Just credit card payment to glass company.

- Julian, CA, USA

problem #77

Dec 212020

Crosstrek

  • 19,150 miles
Front windshield cracked while driving on I-65. My speed was 75 mph. I did not hear anything hit the windshield. Traffic was very light.

- Skokie, IL, USA

problem #76

Dec 182020

Crosstrek

  • 32,400 miles
A few days ago I went out to my shop to get in my car to go to work and when I got in my car I noticed a giant crack in the window that is in the middle of the window down at the bottom and it starts under the wipers and is about 6 inches long. Then a few days went by and I was driving to work again on the high way in the rain and it cracked another 2 inches.

- Spirit Lake, ID, USA

problem #75

Feb 062019

Crosstrek

  • 1,200 miles
The front windshield of the vehicle has developed a large crack for apparently no reason. The crack appeared behind the rearview mirror and was approximately 6" across. Since then, the crack has extended to nearly a foot across.

- Arvada, CO, USA

problem #74

Jun 112019

Crosstrek

  • miles
2 months after I purchased this vehicle I noticed a small crack in my windshield that has since started to become longer. No accidents or falling objects that could have created the crack.

- Olympia, WA, USA

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