Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #WUC-88R

      NHTSA ID #10160203

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

      More Information »

    • TSB #WUC-88R

      NHTSA ID #10160488

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

      More Information »

    • TSB #WUC-88

      NHTSA ID #10155215

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

      More Information »

    STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

    • TSB #WUC-88R

      NHTSA ID #10160488

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

      More Information »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #WUC-88

      NHTSA ID #10155215

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

      More Information »

    SUSPENSION

    • TSB #05-69-19

      NHTSA ID #10163556

      • Date Announced: JULY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

      More Information »

    SERVICE BRAKES, HYDRAULIC

    • TSB #05-70-19

      NHTSA ID #10165552

      • Date Announced: SEPTEMBER 30 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty

      More Information »

    • TSB #06-68-19R

      NHTSA ID #10163525

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o

      More Information »

    • TSB #06-68-19

      NHTSA ID #10154419

      • Date Announced: JANUARY 25 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o

      More Information »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #06-68-19

      NHTSA ID #10154419

      • Date Announced: JANUARY 25 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o

      More Information »

    ENGINE (PWS)

    • TSB #02-163-16R

      NHTSA ID #10163017

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    • TSB #16-121-19

      NHTSA ID #10161819

      • Date Announced: MAY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the eng

      More Information »

    • TSB #02-170-17R

      NHTSA ID #10160214

      • Date Announced: APRIL 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

      More Information »

    • TSB #WTT-79R

      NHTSA ID #10146478

      • Date Announced: SEPTEMBER 20 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub

      More Information »

    • TSB #WTT-79R

      NHTSA ID #10144878

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub

      More Information »

    ENGINE AND ENGINE COOLING

    • TSB #WUQ-02R

      NHTSA ID #10166932

      • Date Announced: OCTOBER 30 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.

      More Information »

    • TSB #Subarunet Announ

      NHTSA ID #10166939

      • Date Announced: OCTOBER 23 2019
      • Additional Info: How to Fix

      Summary: The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.

      More Information »

    • TSB #07-157-19

      NHTSA ID #10164277

      • Date Announced: AUGUST 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately.

      More Information »

    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    POWER TRAIN

    • TSB #09-70-19

      NHTSA ID #10166902

      • Date Announced: OCTOBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.

      More Information »

    • TSB #16-103-16R

      NHTSA ID #10165497

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâ¿

      More Information »

    • TSB #16-103-16R

      NHTSA ID #10164446

      • Date Announced: AUGUST 29 2019
      • Additional Info: How to Fix

      Summary: "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâ¿¿

      More Information »

    • TSB #16-121-19R

      NHTSA ID #10163521

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engi

      More Information »

    • TSB #16-121-19

      NHTSA ID #10161819

      • Date Announced: MAY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the eng

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #WTT-79R

      NHTSA ID #10144878

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub

      More Information »

    • TSB #WTT-79

      NHTSA ID #10145080

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.

      More Information »

    ELECTRICAL SYSTEM

    • TSB #15-251-19R

      NHTSA ID #10168637

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starter (RES) feat

      More Information »

    • TSB #15-221-18R

      NHTSA ID #10168560

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10168571

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

      More Information »

    • TSB #15-243-19R

      NHTSA ID #10168562

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10168573

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10168627

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-257-19

      NHTSA ID #10168623

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activit

      More Information »

    • TSB #15-256-19

      NHTSA ID #10168622

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.

      More Information »

    • TSB #15-255-19

      NHTSA ID #10168610

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: "On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure whe

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10168600

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #WUQ-02R

      NHTSA ID #10166932

      • Date Announced: OCTOBER 30 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.

      More Information »

    • TSB #Subarunet Announ

      NHTSA ID #10166939

      • Date Announced: OCTOBER 23 2019
      • Additional Info: How to Fix

      Summary: The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.

      More Information »

    • TSB #15-253-19

      NHTSA ID #10166913

      • Date Announced: OCTOBER 18 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the applicable

      More Information »

    • TSB #15-247-19

      NHTSA ID #10166885

      • Date Announced: OCTOBER 02 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state

      More Information »

    • TSB #07-160-19R

      NHTSA ID #10166884

      • Date Announced: OCTOBER 02 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new combination meter with revised software.

      More Information »

    • TSB #15-251-19

      NHTSA ID #10165548

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starte

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #07-157-19

      NHTSA ID #10164277

      • Date Announced: AUGUST 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately.

      More Information »

    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #SubaruAnnounceme

      NHTSA ID #10164188

      • Date Announced: AUGUST 15 2019
      • Additional Info: How to Fix

      Summary: "Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. The Crosstrek Hybrid utilizes the same R-134a ref

      More Information »

    • TSB #07-159-19

      NHTSA ID #10164189

      • Date Announced: AUGUST 14 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. The Crosstrek PHEV utilizes a special battery sensor between the eye terminal end of the cable and t

      More Information »

    • TSB #07-156-19

      NHTSA ID #10163555

      • Date Announced: JULY 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new High-Grade (color) MFD units with optimized software. The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up.

      More Information »

    • TSB #15-243-19

      NHTSA ID #10163519

      • Date Announced: JULY 08 2019
      • Additional Info: How to Fix

      Summary: This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10161816

      • Date Announced: MAY 08 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume

      More Information »

    • TSB #15-240-19

      NHTSA ID #10160213

      • Date Announced: APRIL 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #07-145-19

      NHTSA ID #10154416

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. For 2019MY, this DTC will always be indicated when inspecting for Readiness Codes using t

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10154205

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10150953

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10150928

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #07-159-19

      NHTSA ID #10164189

      • Date Announced: AUGUST 14 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. The Crosstrek PHEV utilizes a special battery sensor between the eye terminal end of the cable and t

      More Information »

    • TSB #07-145-19

      NHTSA ID #10154416

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. For 2019MY, this DTC will always be indicated when inspecting for Readiness Codes using t

      More Information »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      NHTSA ID #10160214

      • Date Announced: APRIL 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

      More Information »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #Subarunet Announ

      NHTSA ID #10168631

      • Date Announced: NOVEMBER 21 2019
      • Additional Info: How to Fix

      Summary: Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.

      More Information »

    • TSB #Subarunet Announ

      NHTSA ID #10166939

      • Date Announced: OCTOBER 23 2019
      • Additional Info: How to Fix

      Summary: The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #GEN 3-1

      NHTSA ID #10160507

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #WTT-79

      NHTSA ID #10145080

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.

      More Information »

    VISIBILITY

    • TSB #WUG-92 Subarunet

      NHTSA ID #10161834

      • Date Announced: MAY 31 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazi

      More Information »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #WUG-92

      NHTSA ID #10162996

      • Date Announced: JUNE 03 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazi

      More Information »

    AIR BAGS

    • TSB #07-161-19

      NHTSA ID #10166916

      • Date Announced: OCTOBER 18 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of

      More Information »

    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

      More Information »

    STRUCTURE

    • TSB #05-69-19

      NHTSA ID #10163556

      • Date Announced: JULY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

      More Information »

    • TSB #12-256-19R

      NHTSA ID #10161832

      • Date Announced: MAY 30 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.

      More Information »

    • TSB #12-256-19

      NHTSA ID #10154415

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.

      More Information »

    • TSB #10-89-18

      NHTSA ID #10150923

      • Date Announced: OCTOBER 23 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.

      More Information »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #10-89-18

      NHTSA ID #10150948

      • Date Announced: OCTOBER 23 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.

      More Information »

    WHEELS

    • TSB #05-70-19

      NHTSA ID #10165552

      • Date Announced: SEPTEMBER 30 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty

      More Information »

    EQUIPMENT

    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

      More Information »

    • TSB #15-251-19R

      NHTSA ID #10168637

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starter (RES) feat

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10168571

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10168627

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

      More Information »

    • TSB #15-243-19R

      NHTSA ID #10168562

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-256-19

      NHTSA ID #10168622

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.

      More Information »

    • TSB #15-257-19

      NHTSA ID #10168623

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activit

      More Information »

    • TSB #12-256-19R

      NHTSA ID #10161832

      • Date Announced: MAY 30 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.

      More Information »

    • TSB #15-242-19

      NHTSA ID #10161825

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRON

      More Information »

    • TSB #Subaru Tech Tips

      NHTSA ID #10161824

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: Subaru Service and Technical Support Line Newletter.

      More Information »

    • TSB #15-221-18R

      NHTSA ID #10161820

      • Date Announced: MAY 10 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10161816

      • Date Announced: MAY 08 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume

      More Information »

    • TSB #14-22-16R

      NHTSA ID #10161813

      • Date Announced: MAY 06 2019
      • Additional Info: How to Fix

      Summary: To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

      More Information »

    • TSB #05-68-19

      NHTSA ID #10160486

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.

      More Information »

    • TSB #02-178-18R

      NHTSA ID #10155225

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

      More Information »

    • TSB #12-256-19

      NHTSA ID #10154415

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.

      More Information »

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-234-18

      NHTSA ID #10150947

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-234-18

      NHTSA ID #10150922

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-233-18

      NHTSA ID #10145077

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-230-18

      NHTSA ID #10145068

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150952

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-233-18

      NHTSA ID #10145077

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      NHTSA ID #10168560

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10160496

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

      More Information »

    • TSB #15-238-19

      NHTSA ID #10160493

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received sof

      More Information »

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      NHTSA ID #10168600

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-221-18R

      NHTSA ID #10146467

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #SubaruAnnounceme

      NHTSA ID #10164188

      • Date Announced: AUGUST 15 2019
      • Additional Info: How to Fix

      Summary: "Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. The Crosstrek Hybrid utilizes the same R-134a ref

      More Information »

    • TSB #WTT-79R

      NHTSA ID #10146478

      • Date Announced: SEPTEMBER 20 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub

      More Information »

    • TSB #WTT-79R

      NHTSA ID #10144878

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub

      More Information »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #15-220-18R

      NHTSA ID #10168573

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #18-196-19

      NHTSA ID #10163008

      • Date Announced: JUNE 17 2019
      • Additional Info: How to Fix

      Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

      More Information »

    EQUIPMENT ADAPTIVE

    • TSB #Subarunet Announ

      NHTSA ID #10168631

      • Date Announced: NOVEMBER 21 2019
      • Additional Info: How to Fix

      Summary: Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

      More Information »

    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10160496

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

      More Information »

    • TSB #05-68-19

      NHTSA ID #10160486

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »