10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
54,472 miles

About These NHTSA Complaints:

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problem #4

Jun 152009

Forester

  • 35,311 miles
6/15/2009 I was headed home at a rate of ~20-25 mph on pisgah church rd as I was approaching where I turn right onto lawndale ave and I rear ended a vehicle which was pushed forward rear ending a 2nd vehicle to the tune of $16,183.57 erie insurance charge (claim # 010910179459) and 3 nasty points. I was uninjured and contacted the greensboro police department. The arriving officer and the greensboro fire dept both expressed surprise that the air bag did not operate. I'm a nurse & was coming home from working the night shift. The police officer told me "I'm not going to write you a ticket (a professional courtesy, I think) because your insurance company is going to ream you."

- Greensboro, NC, USA

problem #3

Feb 012013

Forester

  • 100,000 miles
The airbag that is in the center of the steering wheel has a design flaw. The cover section under the the words SRS airbag is a weak point it develops a large crack line on the weak spot. Should the airbag be deployed with this crack, the sharp broken pieces could cause serious lacerations to victims. If the broken pieces were to become airborne, they could puncture the large blood vessel in the neck or enter the eyes. Also, should any customers attempt to tape or attempt to repair the cover without replacing it, unknown damage or loss of life could occur, as the airbag could not be able to be deployed properly.

- Lake Forest, CA, USA

problem #2

Jul 012010

Forester 4-cyl

  • 62,788 miles
Airbag dashboard light comes on repeatedly. Dealer has replaced the right and left hand front seat air bag harness connector kit twice (in 2006 at 34,000 miles and again in 2009 at 63,000 miles.) airbag light came on again approximately 6 months later. Dealer will not admit to any responsibility for repeated failure of the same part.

- Culver City, CA, USA

problem #1

Mar 022003

Forester 4-cyl

  • Automatic transmission
  • 19,790 miles
Vehicle involved in accident and air bags did not deploy. The consumer was driving 15 mph and hit a patch of black ice striking a truck in the opposite lane.

- Costa Mesa, CA, USA