9.0

really awful
Typical Repair Cost:
$490
Average Mileage:
57,150 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace spring (2 reports)
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problem #2

Sep 192018

Forester XT Premium

  • Automatic transmission
  • 52,250 miles

click to see larger images

suspension spring broke suspension spring broke

I just had the left rear coil spring on my 2015 Forester XT fail at 52250 miles. I don't off-road, or tow, or overload the suspension, or do anything extreme with the car, but still last week the left rear coil spring broke. I called Subaru before having it assessed because I had seen on forums that some people had luck getting Subaru to contribute money toward the repair. Subaru started a claim for me and told me to get it evaluated by a dealership. Dealership confirmed broken coil spring, repair cost $540. Subaru spoke with the dealership directly and agreed to cover the cost of the repair. Parts were in stock and I had my car back the next day. It was really a quite painless process thanks to Subaru. If they hadn't covered the cost my tone would be quite different.

- Arden S., Annandale, US

problem #1

Sep 042018

Forester ES 2.5L

  • Automatic transmission
  • 62,000 miles

I've heard this is a problem that is quite common. Apparently Subaru is using an inferior product for its springs.

- gstephen, St. Paul, US