10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 31,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
automatic transmission shifting sluggish
- Deleon Springs, FL, USA
The contact owns a 2017 Subaru Forester. The contact stated while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The oil temperature, ABS, and traction control warning lights were illuminated. Additionally, the AWD failed to operate, and only the FWD was operable. The vehicle had previously been at the dealer for an air conditioner repair, and the dealer reset the warning lights; however, the failure recurred. Additionally, the rear wheel bearings, and valve body solenoid were previously replaced. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 154,095.
- Mercer, PA, USA
The contact owns a 2017 Subaru Forester. The contact stated while driving approximately 50 MPH, the vehicle suddenly stalled. The contact veered to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where the transmission clutch was replaced. However, the failure reoccurred while driving approximately 30 MPH, and the vehicle had 95,000 miles. The vehicle was towed to the dealer who diagnosed that the transmission clutch, the ball bearings, and the flywheel needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
- Lookout Mountain, GA, USA
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
- Tualatin, OR, USA
Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.
- Hockessin, DE, USA
The contact owns a 2017 Subaru Forester. The contact stated that while attempting to shift gear into reverse, the vehicle made a strange noise, then lunged forward inadvertently. The vehicle's front driver-side tire ran over the contact's daughter's upper legs. The contact's daughter received medical attention on the scene for injuries sustained to her legs and was now receiving physical therapy. A police report was filed. The vehicle was appraised by the insurance company for front-end damage and was repaired by an auto collision center. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 90,000. The VIN was not available.
- Tioga Center, NY, USA
My 2017 Subaru Forester has 52,000 miles driven. Recently the ignition key will NOT turn to start the engine. The transmission was in park and all the doors were fully closed. After 15 minutes trying several times to no avail it did finally turn to the right and the engine started. Also, previously a few times, randomly, the key would not turn all the way to to the left to turn the engine off. Again, the car was in park and I kept my foot on the brake while trying. Each time this happened I had to move the transmission from Part to Drive and back to Park again, (while keeping my foot on the brake) and the key finally turned all the way to turn the engine off. I am now bringing the car to a Subaru dealer service shop (in Annapolis, Maryland) to try to have them repair this problem once and for all. Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Arnold, MD, USA
Once vehicle is stopped, transmission shifted to Park, and ignition key turned to off, ignition key will not come out of ignition. This has happened 8-19 times. Driver must start car, put in drive then back in park, turn off then key can be removed. I understand TSB 16-112-18R addresses this issue known to Subaru. It has not been inspected by a mechanic.
- Nashville, TN, USA
I bought a certified pre-owned 2017 Subaru Forester on June 19 2020. I have had an intermittent safety issue with the vehicle not responding correctly when I try to accelerate since. When I press the gas pedal the car will begin to accelerate with my rpms rising normally. Then my rpms will start to drop when they would normally rise and my car stops or maintains the acceleration prior. Once they have dropped they will stay there for a little and then will shoot up suddenly and red line. I have tried a variety of things to prevent this from happening; I have taken my foot off the gas, kept the same or more pressure on the gas, and breaking. Regardless of what I do the vehicle red lines and my speed will either drop or stay the same. I have taken the vehicle to Subaru dealerships on 3 separate occasions and it was returned to me without diagnosing or repairing the problem. The last time I drove my vehicle it did this again and the rpms red lining causing my engine to fail. I was accelerated from a stop at a street light and the vehicle stopped accelerating even though I was pressing the accelerator. The rpms redlined and my engine began making a terrible noise that we later discovered was from unrepairable engine damage. The vehicle has now been at the dealership for over a month to replace my engine and try to fix this issue. Every week they tell me I will get it back the next week and then something else fails or causes a set back. I bought a Subaru Forester because of advertisements about how "safe" and 'reliable' they are supposed to be. Instead I have had near misses when merging onto the interstate or turning across traffic in a busy denver intersection because the vehicle doesn't respond as expected. The dealership has ignored my concerns by either saying "that just happens with Foresters sometimes" or "we can't fix it unless we can replicate it.'
- White Rock, NM, USA
Reference Subaru tsb # 16-103-16R, revision 08/29/19. I pulled screenshots, but I have a full video clip of the leak described in this bulletin and Subaru is denying coverage because their dealerships are not equipped with the proper tools or do not employ trained technicians in order to properly diagnose the issue.
- Raeford, NC, USA
Have a 2017 Forester. At least a couple times a week, the key get stuck in the ignition. You can turn the car off, but you can't remove the key. If I start the car back up, and shift it into drive, and them slam it back into park, then I can turn the car off and remove the key.
- Lincoln, RI, USA
After 20K miles, transmission hesitates more and more. Be careful and try to avoid situations where you have to accelerate quickly. The car does not move or accelerate when you hit the gas pedal quickly. Cvt slips, especially from reverse to drive. At slow speeds, it jerks the car trying to find the right gear. The problem began under 10K miles, and I took it to a local dealership, they told me that is how the car drives and told me it is normal. This is not my first Forester, but definitely the worst. I called Subaru America, and they said there is no known problem whit their transmission. I almost got killed in a highway stop and go situation, where I had to accelerate after a slowdown, and the car decided not to. If you own one, be careful.
- Holbrook, NY, USA
My fianc and I bought this car and we were told it was not an accident, after we purchased it we found out that it had been in 2 accidents and during driving 1 night it bucked real hard and would now accelerate and it scared both of us. So the next day I took it to center Subaru in torrington Connecticut to get it inspected, during the trip to the dealer it had bucked three more times violently. I told them about it and they could not find any codes in the system, I spoke with the mechanic later and he said if it doesn't throw trouble codes it has serious issues in the computer. I explained that it was in a two accidents and he goes I would explain a lot, his off the books recommendation to me was get rid of the vehicle and find something else. I told him I bought it from a better way wholesale autos in naugatuck Connecticut and he said to contact you. I want this car flagged so when we turn it back in someone else does not come across it the same way we did, I know the dealership will put this are back out for sale and not tell anyone.
- Naugatuck, CT, USA
When shifting vehicle from reverse to park, then turning vehicle off, the key cannot be fully taken out of the car. The only way to get it out is to restart the vehicle, take it out of park and slam it back into park. Supposedly a switch within the shifter that prevents a solenoid in the steering column from opening. This is all covered on tsb 16-112-18 and there are a lot of people complaining about the issue online.
- Battle Ground, IN, USA
The contact owns a 2017 Subaru Forester. The contact stated that while applying the brakes at speeds slower than 5 mph, the vehicle surged forward. The contact stated that extra effort was needed while depressing the brake pedal to slow and stop the vehicle. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 23,000.
- Hammonton, NJ, USA
Cvt transmission failed after 24000 miles.
- Ketchum, ID, USA
When breaking, the car acellerated on a city street and a second time in a very busy parking lot! fortuately there was no accident> had the car towed to the dealer who later reported that they found nothing wrong with the car. I will not drive this car untill more is investigated.
- Manlius, NY, USA
I was driving on the high way for about 2 hours, 70 mph, gas was at about 1/8 full, but low gas light on. The gear shifter remained in D and the indicator on the dash said D. the engine revved as if it were in neutral and would not provide power to the wheels. The check engine, traction control, and cruise control lights came on, along with possibly others. The car began to slow since it was just revving in what appeared to be neutral while the gas pedal was pressed. Eventually I made it to the shoulder. I turned the car off for about 15 seconds then started it again. It struggled to start for a moment like the battery was low or it was cold outside, but still started on the first try. I shifted into D and began to move on the shoulder, but when the car when over about 10 or 15 mph, it would rev and not provide power to the wheels. I had the car towed to the dealer where they added gas, test drove it, said there was nothing wrong, and nothing that they could do.
- Seattle, WA, USA
Since I have bought the car I've been having electrical issues with it it's always saying that a key is not detected even though the keys right next to it or underneath that they already has been a transmission leakage also the balance of the car has been off-balance so I had to take it back to them when the air conditioner was on when it was summer is there making a weird noise I recorded the noise I showed it to the dealer and they said that they couldn't find anything wrong with that even though I have proof that there was something wrong with it but I just didn't know where was coming from alsoalso a little crack on the windshield randomly came out like about three weeks ago and never had an issue with that until now and when I start out my car and I had to do it at the first break at a stop sign my car started shaking and then it stopped shaking and then that's the only time does the shakiness I've had so many issues with this forrester 2017 they try to fix it issues but when they fix it something new always comes up.
- Winnetka, CA, USA
- Bigfork, MT, USA