fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,364 miles

About These NHTSA Complaints:

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problem #13

Apr 052018


  • 300 miles
I have had this car since April 2018. During my first week of ownership a small rock hit my windshield while driving on the highway and put a crack in it I got repaired. IżM constantly getting chips. I avoid driving behind semis and other large trucks.I have been reading that this is a very common problem with late year Subaru's. I feel Subaru needs to improve the quality of glass they use. I want my experience with Subaru documented. Hope something can be done. Iżve never had such a brittle windshield before.

- Circleville, OH, USA

problem #12

Aug 132019


  • 6,300 miles
Noticed small crack in windshield last Tuesday, starting just above a clip on wiper. Assumed, at first it was dirty windshield from light rain & wiper use, but then Saturday it moved about 6 inches mid day parked then halfway across driver side a couple of hours later parked. I have not been hit by anything big or small. I have read that this windshield issue has been in every Subaru models. I want Subaru to pay for this!

- Cleburne, TX, USA

problem #11

Jul 242019


  • 24,000 miles
I've had my 2018 Forester for just one year and two windshields have cracked from minor rock strikes. The factory windshield was replaced at 11,670 miles on 12/17/2018 and was replaced with Subaru oem glass. Now at 24,000 miles the replacement windshield has cracked from a minor rock strike. I was driving the vehicle when a car passed me. The sound of the rock strike was barely noticeable and I didn't notice the damage until my passenger pointed it out to me. Subaru windshields are too fragile and break easily which is a safety risk. I will be replacing this second Subaru windshield with aftermarket glass.

- Green Valley, AZ, USA

problem #10

Jun 202019


  • 18,000 miles
I am writing again because I have another chip in my windshield. It looks like it is starting to crack; just like the last two times. It doesn't seem right that car insurance should have to cover a poor quality product. It costs almost a thousand dollars each time. It is also a safety issue to be driving down the road and all of a sudden the windshield cracks. I can't imagine what would happen to these windshields if anyone was ever in an accident.

- Manitowish Waters, WI, USA

problem #9

Jul 062019


  • 16,000 miles
Second crack in windshield in 5 months. I been driving for 20 years, and never had any issues. Now with the 2018 Forester I have second crack in windshield from a tiny rock in 5 months. First occurance happened in il on normal road, second happened 2 days ago in wi, on normal paved road.

- Aurora, IL, USA

problem #8

May 132019


  • 6,000 miles
Windshield cracked and is now half across from passenger side. No known rock hit same. Googled and noticed dozens of windshields cracked from structural defects. Subaru claims this is why eyesight cuts off " eyesight cannot see it don't work." So I guess it doesn't work at night?

- Galveston, TX, USA

problem #7

May 132019


  • 6,000 miles
Eyesight shuts off, in rain when most needed. Dealer states it is ok.

- Galveston, TX, USA

problem #6

May 052019


  • 16,700 miles
This is the second time within 2 years of the windshield suddenly cracking where a small chip was. Windshield chips very easily. Months later the window will all of a sudden crack. Once was when we turned on the defroster; second time was window was cold and temperature outside was warmer. First time happened was 12/2017. Second time was 5/2019.

- Manitowish Waters, WI, USA

problem #5

Mar 252019


  • 16,000 miles
2018 Subaru Forester with eyesight. 16 inch long curved crack originating from defroster area at bottom of windshield on driver's side, curving up into driver's field of vision. Crack occurred while vehicle was stationary, parked in owner's driveway. Nothing was seen or heard striking the windshield before the crack suddenly appeared.

- Auburn, CA, USA

problem #4

Mar 132019


  • 2,000 miles
Our windshield cracked spontaneously, starting at the wiper park heater on the driver side. The car was parked in a parking garage when the crack spontaneously appeared.

- Chapel Hill, NC, USA

problem #3

Dec 212018


  • 3,427 miles
I purchased this car 7/31/18. On 12/21/18 (odometer 3,427 miles), the first morning with a hard frost, I found that my 2018 Subaru Forester (stationary and parked in my driveway) had developed a crack overnight from the lower left corner of the driver's side upward. (no crack the day before) I drove the car 3 miles to work, called the dealership where I purchased it, and scheduled a service manager evaluation appointment that morning. I drove 12 more miles to the dealership. In under 3 hours, driving total 15 miles, since discovering the crack and arriving at the dealership, the crack had progressed up and across the driver's side of the windshield. The service manager agreed to replace the windshield at no cost to me, "as a one-time good will gesture". he pointed to the base of the crack which began at the bottom of the black area bordering the base of the windshield, claimed he could see a chip, and dug his pen into the glass to enlarge the crack. To me, this are looked more a flaw in the glass where broken windshield may have had a flaw had flexed due to the freezing weather. He described the damage as a chip on my repair ticket, which is misleading if an analysis is done on the crack, but it supports the ticket's note that this was a 1-time repair at no charge, with no guarantee of future similar repairs. The dealer delayed the repair due to christmas, and the crack continued to progress across the windshield. Replacement installation scheduled for 12/26/18. Arriving for my appointment I was told the windshield was ordered but the dealer failed to schedule an installer. They kept my car until the repair was completed on 12/28/19. They provided a loaner car. Researching Subaru windshield cracks online, I learned that Subaru windshields have a problem with spontaneously cracking, beginning with a 2016 outback recall, but Forester owners also are reporting cracks.

- Alexandria, VA, USA

problem #2

Sep 012018


  • 5,000 miles
The windshield simply cracked under the passenger wiper and quickly spread across the windshield. There was no viable impact and it appeared overnight. This happened in early September and we are still waiting for an oem replacement from Subaru.

- Dekalb, IL, USA

problem #1

Sep 042018


  • 2,000 miles
Windshield cracked all the way across from the tiniest little ding from a rock.

- Auburn, WA, USA