Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #WUC-88R

      NHTSA ID #10160203

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

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    • TSB #WUC-88R

      NHTSA ID #10160488

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

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    • TSB #WUC-88

      NHTSA ID #10155215

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

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    STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

    • TSB #WUC-88R

      NHTSA ID #10160488

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

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    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #WUC-88

      NHTSA ID #10155215

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

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    SUSPENSION

    • TSB #05-69-19

      NHTSA ID #10163556

      • Date Announced: JULY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

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    SERVICE BRAKES, HYDRAULIC

    • TSB #06-68-19R

      NHTSA ID #10163525

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o

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    ENGINE (PWS)

    • TSB #02-163-16R

      NHTSA ID #10163017

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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    • TSB #02-170-17R

      NHTSA ID #10160214

      • Date Announced: APRIL 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

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    ENGINE AND ENGINE COOLING

    • TSB #02-131-12R

      NHTSA ID #10165512

      • Date Announced: SEPTEMBER 20 2019
      • Additional Info: How to Fix

      Summary: The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that sho

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    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #16-123-19

      NHTSA ID #10163564

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new CVT electric oil pump developed to address DTC P173B: ELECTRIC FLUID PUMP (CVT) PERFORMANCE. The related customer concern describes the Auto Start Stop warning lamp flashing and the system becom

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    POWER TRAIN

    • TSB #09-70-19

      NHTSA ID #10166902

      • Date Announced: OCTOBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.

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    • TSB #16-103-16R

      NHTSA ID #10165497

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâ¿

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    • TSB #16-103-16R

      NHTSA ID #10164446

      • Date Announced: AUGUST 29 2019
      • Additional Info: How to Fix

      Summary: "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâ¿¿

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #16-118-18

      NHTSA ID #10153625

      • Date Announced: DECEMBER 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equ

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    ELECTRICAL SYSTEM

    • TSB #15-231-18R

      NHTSA ID #10168571

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-221-18R

      NHTSA ID #10168560

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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    • TSB #15-251-19R

      NHTSA ID #10168637

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starter (RES) feat

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    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

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    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

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    • TSB #15-229-18R

      NHTSA ID #10168627

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-243-19R

      NHTSA ID #10168562

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number

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    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-220-18R

      NHTSA ID #10168573

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

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    • TSB #15-256-19

      NHTSA ID #10168622

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.

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    • TSB #15-257-19

      NHTSA ID #10168623

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activit

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    • TSB #15-236-18R

      NHTSA ID #10168600

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    • TSB #15-255-19

      NHTSA ID #10168610

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: "On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure whe

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    • TSB #15-253-19

      NHTSA ID #10166913

      • Date Announced: OCTOBER 18 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the applicable

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    • TSB #15-247-19

      NHTSA ID #10166885

      • Date Announced: OCTOBER 02 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state

      More Information »

    • TSB #15-251-19

      NHTSA ID #10165548

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starte

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #10-179-19

      NHTSA ID #10165504

      • Date Announced: SEPTEMBER 09 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides a procedure to ⿿reset⿝ the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high o

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    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    • TSB #07-151-19R

      NHTSA ID #10164186

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. In some cases, when multiple functions are processed by the DMS control module at th

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    • TSB #16-123-19

      NHTSA ID #10163564

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new CVT electric oil pump developed to address DTC P173B: ELECTRIC FLUID PUMP (CVT) PERFORMANCE. The related customer concern describes the Auto Start Stop warning lamp flashing and the system becom

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    • TSB #10-93-19

      NHTSA ID #10163531

      • Date Announced: JULY 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the air conditionerâ¿¿s pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. In some cases, preliminary diagnosis may find codes B14A3, B14A4, B14

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    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

      More Information »

    • TSB #15-243-19

      NHTSA ID #10163519

      • Date Announced: JULY 08 2019
      • Additional Info: How to Fix

      Summary: This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #07-151-19

      NHTSA ID #10160216

      • Date Announced: APRIL 25 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. Insome cases, when multiple functions are processed by the DMS control module at the

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10154205

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #16-118-18

      NHTSA ID #10153625

      • Date Announced: DECEMBER 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equ

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10153208

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10150928

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

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    • TSB #15-219-18R

      NHTSA ID #10150953

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #07-142-18

      NHTSA ID #10150929

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).

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    • TSB #07-142-18

      NHTSA ID #10150954

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).

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    ELECTRICAL SYSTEM:BATTERY:CABLES

    • TSB #07-142-18

      NHTSA ID #10150954

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).

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    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      NHTSA ID #10160214

      • Date Announced: APRIL 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #GEN 3-1

      NHTSA ID #10160507

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.

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    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #10-179-19

      NHTSA ID #10165504

      • Date Announced: SEPTEMBER 09 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides a procedure to ⿿reset⿝ the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high o

      More Information »

    AIR BAGS

    • TSB #07-149-19

      NHTSA ID #10160206

      • Date Announced: APRIL 10 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Failure to do so will most likely re

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    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

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    STRUCTURE

    • TSB #12-262-19

      NHTSA ID #10166886

      • Date Announced: OCTOBER 02 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new hood lock release cable to address concerns of the front hood lock not releasing when the release lever is pulled. The new inner cable diameter has been increased and the shape of the cable en

      More Information »

    • TSB #05-69-19

      NHTSA ID #10163556

      • Date Announced: JULY 23 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #12-260-19

      NHTSA ID #10160212

      • Date Announced: APRIL 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front ?A? pillar area. The sound may originate from either side of the ve

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    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-259-19

      NHTSA ID #10160497

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the photo

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    STRUCTURE:BODY

    • TSB #12-259-19

      NHTSA ID #10160497

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the photo

      More Information »

    STRUCTURE:BODY:DOOR

    • TSB #12-263-19

      NHTSA ID #10161821

      • Date Announced: MAY 13 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to address a rattling -type sound heard coming from the front door(s). In some cases, the plastic sensor plate mounted to the inner door panel may rattle against the steel structure.

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    STRUCTURE:BODY:TAILGATE

    • TSB #07-155-19

      NHTSA ID #10163005

      • Date Announced: JUNE 12 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

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    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

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    LATCHES/LOCKS/LINKAGES

    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

      More Information »

    FORWARD COLLISION AVOIDANCE

    • TSB #12-269-19

      NHTSA ID #10163562

      • Date Announced: JULY 29 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom cam

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    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #12-269-19

      NHTSA ID #10163562

      • Date Announced: JULY 29 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom cam

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    BACK OVER PREVENTION

    • TSB #12-261-19R

      NHTSA ID #10162999

      • Date Announced: JUNE 04 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover. Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation o

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    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #12-261-19R

      NHTSA ID #10162999

      • Date Announced: JUNE 04 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover. Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation o

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    EQUIPMENT

    • TSB #15-251-19R

      NHTSA ID #10168637

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: â¿¢ When trying to use the remote engine starter (RES) feat

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    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

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    • TSB #15-231-18R

      NHTSA ID #10168571

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

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    • TSB #15-243-19R

      NHTSA ID #10168562

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number

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    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

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    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-229-18R

      NHTSA ID #10168627

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-257-19

      NHTSA ID #10168623

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activit

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    • TSB #15-256-19

      NHTSA ID #10168622

      • Date Announced: NOVEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.

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    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

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    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

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    • TSB #15-242-19

      NHTSA ID #10161825

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRON

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    • TSB #Subaru Tech Tips

      NHTSA ID #10161824

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: Subaru Service and Technical Support Line Newletter.

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    • TSB #15-235-18R

      NHTSA ID #10161818

      • Date Announced: MAY 08 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes w

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    • TSB #14-22-16R

      NHTSA ID #10161813

      • Date Announced: MAY 06 2019
      • Additional Info: How to Fix

      Summary: To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

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    • TSB #02-178-18R

      NHTSA ID #10155225

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

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    • TSB #07-143-18R

      NHTSA ID #10153208

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

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    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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    • TSB #15-234-18

      NHTSA ID #10150947

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-234-18

      NHTSA ID #10150922

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    EQUIPMENT:ELECTRICAL

    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      NHTSA ID #10168560

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

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    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

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    • TSB #15-238-19

      NHTSA ID #10160493

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received sof

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      NHTSA ID #10168600

      • Date Announced: NOVEMBER 08 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    EQUIPMENT:AIR CONDITIONER

    • TSB #10-93-19

      NHTSA ID #10163531

      • Date Announced: JULY 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the air conditionerâ¿¿s pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. In some cases, preliminary diagnosis may find codes B14A3, B14A4, B14

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #15-220-18R

      NHTSA ID #10168573

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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    • TSB #18-196-19

      NHTSA ID #10163008

      • Date Announced: JUNE 17 2019
      • Additional Info: How to Fix

      Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

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    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

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    EQUIPMENT ADAPTIVE

    • TSB #15-227-18R

      NHTSA ID #10168565

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâ¿¿s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details whi

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    • TSB #15-228-18R

      NHTSA ID #10168567

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-226-18R

      NHTSA ID #10168563

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-233-18R

      NHTSA ID #10168574

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-247-19R

      NHTSA ID #10168566

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿Route Calculation Unsuccessful⿝ message may be displayed when the selected route crosses state b

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10168569

      • Date Announced: NOVEMBER 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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