definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,715 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Dec 302016


  • miles
2002 Subaru with rotted sub frame with only 129,000 miles. Unsafe to drive.

- Reading, PA, USA

problem #3

Nov 042016


  • 172,509 miles
I brought my Subaru Impreza 2001 wagon in for oil change into my Subaru service on 11/4/2016. I was informed that the front subframe was rusty and they could stick a screw driver through a hole. I was able to leave with the car but they were concerned for the future and recommended repairing if we are keeping the car. I have already had the control arm replaced before the control arm recall on this model due to excessive rust; luckily it broke in a parking lot and not at high speed. This is logically the same issue where the front subframe part did not get treated well enough just like the control arm that caused the recall. Please make Subaru cover this as a recall. I would like to keep this car for more years to come, but the cost of the subframe part, that should not be this rusted out, is as much as the blue book value of the car. Plus I searched up "subframe" here on the site for Subaru from 2000 through 2005 and found 31 complaints; and that is obviously people that took the time to come to this site. How many complaints does it take to hold a car company accountable for a defect that is clearly the same issue as another part that has already been recalled?

- Waltham, MA, USA

problem #2

Dec 192015


  • miles
Vehicle had recall campaign for rust on front lower control arms performed (among the first cars fixed in the campaign), and the lower control arms and lower subframe are badly rusted, rendering the car unsafe. Subaru dealer recommended contacting Subaru of America (soa) and soa declined to help at all. This is a failed recall repair, since the problem is exactly what it was recalled for.

- Chester, NJ, USA

problem #1

Jun 152003


  • Automatic transmission
  • 6,351 miles
Differential fluid out; Subaru blames a non-dealer oil change error for problem hence not covered under warranty. Owner had to spend over $350 for replacement auto rental. Owner drove car for 1,700 miles after disputed non-dealer oil change to date when differential fluid outage discovered.

- Meriden, CT, USA