definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,208 miles

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problem #3

Oct 052010


  • 43,351 miles
NHTSA ref # 302836, safety issue, brakes rotors rust to point of failure, Subaru service told me they were a safety concern. VIN [xxx], 2002 Subaru Legacy L, 43,351 miles, repair parts, Subaru, front brakes pn's 26296ae220 & 26300ae00C, rear brakes pn's 26700ae04C & 26696ae020 replaced on all 4 wheels. I have never had to replace brakes on any of the many vehicles I have driven over forty plus years of driving. The service rep looked to see if there was a recall which tells me they have had safety recalls. I originally went to the dealer to have my oil changed and while in the waiting room a sales person came out and spoke to a priest who owned a 2008 outback and the sales person ask if he wanted to trade his vehicle before it needed brake work. My experience tells me that my braking distance was compromised by many feet of stopping distance. The total cost of repair was $966.48. I have all the documents to validate statements made on this complaint. I called Subaru of America, they we not interested in my complaint if it did not meet one of their two criteria which were, was the car in warranty or was there a recall, they were not interest in understanding a safety problem, they did offer me $500 for a new Subaru. Reference number for Subaru was ref # 1-1103069413. Brake rotor design is observing the laws of physics and over designing the rotor so the heat at full load is not so great to cause braking fade and continuous overheating of the brakes causing them to rust. Complained on 5/21/10 the brakes were making noise and were not working properly noted on service work order no response from dealer on brakes. This vehicle is in show room condition. I have had numerous safe driver courses and awards. I have been trained to look ahead in traffic and slow the vehicle with the intent never to having to stop preventing a rear end collision and conserve fuel. My contention is the brakes are designed to meet full load with no safety margin. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dover, PA, USA

problem #2

Jan 292005


  • 47,273 miles
Brake line repair/valve replacement 2002 Subaru Legacy. When the temperature was below 20 degrees the brakes faded resulting in extended stopping distance. The dealer determined that a valve and line in the brake system were defective.

- Astoria, NY, USA

problem #1

Sep 122003

(reported on)


  • miles
Problems with vehicle's braking system, rear tire, whistling noises coming from door and oil leak. The dealership repaired everything except the wheel. The rear hatch was adjusted for whistling noises, and the brakes were dusted off to repair the brake system. The oil filter was replaced and the seat bolts were tightened to eliminated the seats from moving while driving.

- Arizona City, AZ, USA