10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
36,936 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Feb 162022

Legacy

  • miles
Contacting Subaru going on 4 years to get airbag recall completed. Subaru has Persistently promised to call back to set appointment BUT NEVER CALLS. Just did 2 chats again today both MYSTERIOUSLY disconnected AS USUAL. Please record for legal purposes my absolute frustration at trying to get Subaru to fulfill this Critical RECALL for Deadly Airbag Repair

- Las Vegas , NV, USA

problem #10

Mar 222019

Legacy

  • miles
2012 Legacy outback, consumer write sin regards to passenger side frontal airbag safety recall.

- Apex, NC, USA

problem #9

Jan 092019

Legacy

  • miles
Takata recall. The contact owns a 2012 Subaru Legacy. The contact received notification of NHTSA campaign number: 19V009000 (air bags); however, the part for the repair was unavailable until November 7, 2019. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hassett Subaru (located at 3520 sunrise hwy, wantagh, NY 11793, (516) 785-7800) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Oceanside, NY, USA

problem #8

Jan 092019

Legacy

  • miles
Takata recall. The contact owns a 2012 Subaru Legacy. The contact received notification of NHTSA campaign number: 19V008000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lee's summit Subaru (2101 ne independence ave, lee's summit, mo 64064, (816)-251-8600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kansas City, MO, USA

problem #7

Jun 142018

Legacy

  • 169,298 miles
Airbag light on. Open circuit found. Needs airbag main harness, body harness and left front sub sensor to correct concern. In motion when light came on.

- Concord, VT, USA

problem #6

Sep 232016

Legacy

  • miles
The contact owns a 2012 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility) and 17V014000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Subaru of kennesaw (905 ernest barrett pkwy nw, kennesaw, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Marietta, GA, USA

problem #5

Feb 022017

Legacy

  • 92,000 miles
I was hit in the rear end of the car and hit the car in front of me, but the airbag did not deploy. I was at a complete stop during rush hour on a highway.

- Renton, WA, USA

problem #4

Mar 182017

Legacy

  • miles
Takata recall. The contact owns a 2012 Subaru Legacy. The contact received a recall notice for NHTSA campaign number: 17V014000 (air bags). The parts needed for the repairs were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were notified. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Francisco, CA, USA

problem #3

Feb 112017

Legacy

  • 50,000 miles
Hit head on driving our 2012 Subaru Legacy by a Nissan maxima both traveling opposite directions at 40 miles per hour. All air bags in other vehicle were deployed while none deployed in the Subaru contributing to extensive impact injuries, seal/lap belt injuries and closed head trauma. This accident occurred on a city street, dry road conditions with no contributing factors except negligence on other drivers part.

- Westlake, OH, USA

problem #2

May 292016

Legacy

  • 53,000 miles
The car was pulling out from a stop sign and traveling at 5 mph when the driver side door was hit by another vehicle traveling 45-50 mph with enough damage to be considered for total loss and the driver side airbag did not deploy. None of the airbags deployed. The passenger in the other car was taken to the hospital for evaluation and the driver of my car had a mild head injury from hitting her head on the driver door window.

- Valencia, PA, USA

problem #1

Feb 192014

Legacy

  • 42,000 miles
On 2/19/14 I was driving S on inter 99 in lindley, NY in R lane when Toyota passed me in L lane, lost control, crashed into concrete barrier on L and slid across L and R lanes causing me to crash into his passenger side. My air bag did not deploy and I was injured including permanently to hand. Front end damage $15,345. ## VIN passed ## Subaru Legacy 2012 ##

- Chicago, IL, USA