10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 938 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While at a red light, and with foot firmly on brake pedal, the car suddenly began to rev and lurched forward. All the dash indicator lights (Brake, Engine, Lane Departure, etc.) lit up. I was able to keep the car from hitting the vehicle in front of me and managed to put the car in "park" until the light turned green, at which point I put the car back in "drive, " pulled into USPS parking lot, collected myself, then drove to my local mechanic (~.25 miles). Braking to turn into mechanic's location the vehicle again revved and was difficult to slow, but I managed to do so, park, and left for them to examine. Later, and on local mechanic's advice, drove (without incident) to Subaru dealer in Milford, NH to drop off for them to investigate amid recent trend in unanticipated acceleration problem and pending class action lawsuit.
- Townsend, MA, USA
During small front end collision, car-€™s engine failed and car sparked a fire resulting in total loss of vehicle. California highway patrol was called and a report was filed. Insurance was contacted and conducted own investigation to rule car as a total loss. No prior warning lights or messages appeared prior to accident.
- Riverside, CA, USA
I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.
- Olathe, KS, USA
I own a 2019 Subaru Legacy. I am very shocked that I have experienced three major windshield cracks within only 18 months of purchasing the vehicle. The first one was only 5 months after I bought the car (02/07/20), the 2nd time was 7 months later (9/17/20), and the 3rd time was on May 1st, 2021. The cracks came out of nowhere; once while driving on a light traffic street, once while on the highway, and once while the car was parked. Replacing the windshield for the Subaru is very expensive! the company refuses to cover the cost. I had to pay $500 deductible, while my insurance paid over $300+. I have driven different types of cars for more than 40 years, such as Honda, Chevy, Volvo, and Ford, and not one of those vehicles ever had a windshield crack. This is the first time I have ever owned a Subaru and cannot believe the nightmare/expense in dealing with this problem within such a short period of time. I am convinced there is a defect either within the area of the frame of the car that holds the windshield or the glass is very poor quality, or both. It is not fair that Subaru is misleading customers into believing that their vehicles are some of the safest in the car industry. I hope enough Subaru owners who are dealing with the same problem are coming forward. Above all, I hope something is done to resolve this terrible problem soon.
- Arlington, TX, USA
Spontaneous breaking of front windshield. I parked the car in the garage and the next morning there was a crack in the shape of an uppercase T approximately 7"X7". no extreme heat or cold involved. There appears to be a pinhead size dent possibly from a rock. The car has only 14K miles
- Pleasant Hill, CA, USA
The windshield had a crack on the left bottom corner of the driver's side but no explained reason. There was no audible sound that led to the crack. I had to pay $500 to get the windshield replaced and the eyesight calibrated. Noticed the cracked windshield when the vehicle was parked at home.
- Oakwood Hills, IL, USA
Driving down the expressway at a speed less that 50mph when my windshield cracked unexpectedly and seeming from nothing being flung toward the vehicle or dropping from the sky.
- Schererville, IN, USA
- North Haven, CT, USA