10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 102022

XV Crosstrek

  • miles
Engine burst into flames during normal highway driving. Vehicle was well-maintained with all scheduled maintenance performed during the life of the vehicle. CEL was lit approximately 1 week before fire but driveability was normal.

- Basking Ridge, NJ, USA

problem #3

Dec 092021

XV Crosstrek

  • miles
The stall led to a collision, bent cam shaft and need for total engine repair.

- Orem, UT, USA

problem #2

Dec 092021

XV Crosstrek

  • miles
involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.

- Craig, UT, USA

problem #1

Mar 012018

XV Crosstrek

  • 20,000 miles
While driving on the highway the check engine and traction control lights came on. I have a diagnostic code reader which sent the details to my phone dtc P1449 evap system clog detected (air filter). I called my mechanic who said it would be safe to drive home...while driving home in the rain I lost control of the vehicle and went off the road. Luckily no one was hurt. When I got home, my mechanic said it was a faulty purge valve which would normally be a simple fix but the issue was well known with the vehicle and was now a superseded part. The cost would quadruple because the check assembly was completely redesigned and several parts needed to be replaced. If this was such a known issue, which required a redesign of the system, why isnt it on recall!!! especially, if the computer takes away the vehicle's safety features like traction control. Come on Subaru. I expect better quality and service! NHTSA please escalate these matters.

- Alameda, CA, USA