really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,251 miles

About These NHTSA Complaints:

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problem #4

Oct 052016


  • miles
Takata recall. The contact owns a 2010 Suzuki SX4. The contact received notification of NHTSA campaign numbers: 13V405000 (air bags) and 11V055000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Baton Rouge, LA, USA

problem #3

Feb 162014

SX4 4-cyl

  • 35,955 miles
I was driving down the road and I heard a thump. I then realized that the battery light was on, and I had lost power steering. The engine started heating up shortly there after. I feel that this was a major safety issue because the power steering went out. I'm very thankful I was close to home and not on a major highway, otherwise this may have resulted in a crash. The belt tensioner in this vehicle had previously been replaced as part of a recall. Upon consulting the mechanic, that was again the problem. A belt tension should last more than a couple of years. This vehicle is driven very lightly, mostly around town. It is my belief that the replacement belt tensioner was no less faulty than the one replaced in the original recall. Because my warranty had lapsed, I had to pay for the repair out of pocket, even though it is my belief that the replacement part was clearly defective.

- Duluth, GA, USA

problem #2

Apr 042013

SX4 4-cyl

  • miles
The contact owns a 2010 Suzuki SK4. The contact stated that the check engine warning light was illuminated and the fuel level gauge failed. The contact took the vehicle to the dealer where it was determined that the computer was not registering to the instrument panel. The vehicle was not repaired. The current mileage was 44,000.

- Sylvania, OH, USA

problem #1

Oct 122012


  • 5,050 miles
The contact owns a 2010 Suzuki sx-4. the contact stated that while driving approximately 65 mph, she heard a loud noise and the steering wheel locked up. The contact was unable to pull to the right, so she abruptly engaged the brakes causing njuries to her back. The vehicle was towed to an independent mechanic who diagnosed that tensioner had fractured and needed to be replaced. The mechanic was unable to do the repairs and advised her to contact the dealer. The vehicle was towed dealer where the vehicle was repaired under NHTSA campaign id number 11V055000 (electrical system: Alternator/generator/regulator). In addition, the contact was informed that her air bag light was on and they would have to diagnose the failure before doing any repairs. The contact did not approve the diagnosis since it would be at her expense. The failure and current mileage was approximately 5,050.

- Coral Springs, FL, USA