10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Mar 012002

Swift

  • miles
March '02, took vehicle in for engine stalling problem at low speeds and problem was fixed. Two months later (5/18/02 at 12,349 miles on engine), took my vehicle in for the same stalling problem at higher speeds up to 65mph. Left the vehicle with the same authorized Suzuki service dealer (corporate motors of hayward) for a full week. Unable to duplicate the stalling problem. Several weeks later after many stalls at various speeds, I thought it was a perfect time for corporate motors to duplicate the problem. Left the vehicle for 2 full weeks, but still could not duplicate the stalling problem. Wrote to Suzuki and left 2 voice messages and received a phone response saying that if the service dealer can't duplicate the problem then there's no problem with the vehicle. Frustrated, I told the Suzuki rep lorain that I would contact a lemon lawyer on the issue. Called up a lemon lawyer (randy) who is now assisting me with the case. Two weeks later, another Suzuki rep (rich regdon) called and wanted me to take my vehicle again for test drive to see if corporate motors could duplicate the stalling problem. Randy advised me to take my vehicle to give Suzuki a chance to fix it and I did for 10 days (8/2/02 to 8/12/02). Result: Unable to duplicate the stalling problem. On 8/12/02, only 20 minutes after I picked up my vehicle and filled it up with gas, the engine stalled. No stalling for the last 3 days now. The problem is very intermitent. I called Suzuki again for 5 times and left 2 voice messages. I am still waiting for Suzuki to call me back. Questions: What should I do next" what if my warranty runs out before the problem can be duplicated" it seems like it is my words against them -- no proof. Thank you.

- Newark, CA, USA