10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
38,121 miles

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problem #22

Feb 062021

Avalon

  • 117,000 miles
Was driving home one day after taking my dad about 45 mins away was driving as usual and the car died had to pull over to side of road put in park and restart. Has done it several times after we have had in at Toyota dealerships on 3 different occasions and they cannot duplicate or diagnose. Sent me home with an unsafe car for the 4th time. Tried taking car back to where I bought as issue happened on Feb 6 21 and I purchased on Jan 27 21 going to change the crankshaft position sensor next week and see if thats what it is. Please help I am stuck with a 23000 loan for a car I cant drive safely or confidently!

- South Bend, IN, USA

problem #21

Dec 222020

Avalon

  • miles
I just purchased a 2013 Toyota Avalon from carmax. During the next several days of driving I had observe the following. One. The rear window is distorted and will not come clean no matter what I attempt to use to be able to have a clear visibility. I also have noticed that while in a stop position, when beginning to accelerate the vehicle hesitates and I have to take my foot off the gas pedal and reapply to accelerate. I have a seven day return policy no questions asked. But I really love this car in been waiting to find that particular color exterior and interior which is black leather. I called Toyota and they could not find any recall or other problems with this.

- Crestwood, IL, USA

problem #20

Mar 072020

Avalon

  • 45,000 miles
On March 7, 2020 the driver entered a parking lot of a retail establishment. The driver, using the brakes and traveling at less than 5 miles per hour, turned into a parking space. As the driver negotiated the turn into the parking space, the car suddenly accelerated and crashed headfirst into a retail signage pole. Despite depressing the brakes as hard as possible, the driver could not stop the car once the car suddenly and unexpectedly accelerated. The car would have landed in a busy four-lane road, if it had not crashed into the signage pole. Fortunately, there was no fatality. The car was totaled and there was some property damage to the retail establishment. It was truly a horrific experience for the driver.

- Fort Smith, AR, USA

problem #19

Aug 242019

Avalon

  • miles
2013 Toyota Avalon. Consumer writes in regards to unintended acceleration. The consumer stated the unintended acceleration caused a crash into a wall and another vehicle. The aibags deployed. The driver and to passenger received minor cuts and bruises. The vehicle was totaled.

- Flora Vista, NM, USA

problem #18

Jul 262019

Avalon 6-cyl

  • 108,421 miles
My vehicle while holding the brake (stationary) at a stop sigh, the vehicle accelerated and hit the back of the car in front.. for 5 days it worked and the following Wednesday it accelerated again ( in motion) while parking in the handicap space at idle speed and brakes. Toyota motor North America, Inc. Sent me a letter that stated that they could not find any problem with the vehicle. Their inspector called me and told me the car worked great and the master warning signal was not flashing nor buzzing and he would send me a copy of the computer print out but it was never sent. I did get some kind of a record but it could not be copied, I took a picture of it but it is in some type code( a computer file) the test consisted of a acceleration and stopping test 22 days after the 1st incident, the car worked well for the days between the incidents. The master warning signal was flashing and buzzing, instructions was to stop the car and have it towed to a dealer they described one incident, I don't know which incident they checked for there were two incidents 5 days apart. The report is a sham I can send you a copy of their letter. Text a copy of this computer info or forward the E-mail with the computer info that I could not copy with my copier. I don't understand any of the computer info..

- San Bernardino, CA, USA

problem #17

Aug 082018

Avalon

  • 55,000 miles
ECU and pcs switch to control vehicle's speed, will suddenly reduce speed on highway in traffic ( very dangerous) and vehicle will almost come to stop without warning! warranty repaired on 7-26-16 at dealership, doing same thing again, said not covered under original recall vehicle, warranty expired. Help...dangerous situation, very expensive to fix...same problem as before...advise please. Vehicle being operated on busy highway started med August O present 1/01/19 on-going, back to dealer +++times+++

- Waddington, NY, USA

problem #16

Jul 182018

Avalon

  • 82,300 miles
I was attempting to park my car by backing into the parking space. As I was going forward to position the car before backing up into the space, my car suddenly accelerated and I had to quickly step on the brakes before it slammed into a tree. Even normal everyday driving I have noticed that there is a surge forward while applying the accelerator. I am really concerned because I do a lot of highway driving.

- Laurel, MD, USA

problem #15

Apr 292018

Avalon

  • 45,000 miles
The contact owns a 2013 Toyota Avalon. While attempting to park the vehicle at approximately 5 mph, it independently accelerated. The brake pedal was depressed, but failed to slow down the vehicle. The vehicle went over a curb and plowed into a garden area covered with mulch before coming to a stop. There was no crash or injuries involved. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Phoenixville, PA, USA

problem #14

Nov 112015

Avalon

  • 1,200 miles
Takata recall a recall was made on this vehicle in octobert of 2015 replacement parts are not availble nearly had four bad accidents on a highway going to Chicago the radar cruise control is supposed to slow the car when you get to close to the car in front of you. On certain occasion this does not happen.

- Boca Raton, FL, USA

problem #13

Oct 172016

Avalon 6-cyl

  • 85,000 miles
While driving westbound on the muskogee turnpike (hwy 351), at mile marker 20, the cruise control shut off, vehicle stability icon came on, check engine light began flashing. The car also lost power and ran rough. Pulled over, shut off vehicle. After restarting, the car ran fine. This has happened twice, October 3rd and October 17th in 2016. This vehicle is equipped with a keyless remote. Additionally, this happened next to a cell phone tower on the North side of the highway. It does not occur while traveling the opposite direction on the highway.

- Checotah, OK, USA

problem #12

Sep 032016

Avalon

  • 20,000 miles
Dynamic cruise control turn itself off or applies brakes this has happened multiple times on tangent sections with no vehicles in front - highway speed (70 mph). There is a series of beeps and the car slows gradually or abruptly. Dashboard indicator shows there is a vehicle in front but no vehicle is present - false positive. Took vehicle to Toyota dealer and he stated that when pcs was disabled it would remedy the problem. It did not. Returned to Toyota dealer - he checked with Toyota corporate and they have no record of any problems like this. Problem normally occurs on longer trips after driving 2-3 hours. Dynamic cruise cannot be reset for an hour or two. You must either drive manually or use normal cruise control mode for an hour or two and then you can return to dynamic cruise control. Error has now occured at least 6 times since pcs has been disabled and 3X before it was disabled. Date below is the latest occurence.

- Ames, IA, USA

problem #11

Apr 302016

Avalon

  • 45,000 miles
In 2013 I bought a Toyota Avalon limited sedan. Before the factory warranty was expired, a clip holding the drivers floor mat in place broke. I took it into the dealership and was told it was not covered and the reason it was not is because 'I am getting in and out of my car the wrong way' they put the clip back in but did not repair the underlying carpet issue. I asked for them to show me a written manual or to at least demonstrate what it is I was doing wrong and I also asked if they were watching me get in and out of my car for them to have this information. They were unable to answer any of these questions but still refused to fix the issue. Flash forward and I get a pre-collision system recall. Toyota has no solution so they turn off the entire system. Now I have no collision mitigation when the floor mat clip comes lose again. The mat is under the break pedal and I cannot fully depress the brake pedal. The pre-collision system is turned off so no help there. I managed to reach down and pull the floor mat out from under the brake pedal and stop inched away from another vehicle. I feel that Toyota has needlessly put my welfare at risk and tried to blame me, and the way I ingress and egress the vehicle, additionally it has been nearly a year since they turned off my pre-collision system. I paid $4000 in upgrade fees to get that system.

- Mchenry, IL, USA

problem #10

Nov 012015

Avalon

  • miles
Toyota has failed to remedy NHTSA recall: 15V728 with a reasonable time.interim safety recall notice was in Nov 2015.

- Port Murray, NJ, USA

problem #9

Apr 152016

Avalon

  • miles
The contact owns a 2013 Toyota Avalon. The contact received a recall notice; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to merge into traffic, the pcs activated and stopped the vehicle. When the pcs system deactivated, the contact had it reactivated. The manufacturer was not made aware of the issue. The recall information was unknown. The failure mileage was unknown. VIN tool confirms parts not available.

- Whiteboro, NY, USA

problem #8

Mar 102016

Avalon

  • 14,200 miles
While parking my car, the motor suddenly accelerated without the accelerator pedal having been depressed. The car surged forward and even after the brake was applied the engine continued to accelerate for several seconds.

- Issaquah, WA, USA

problem #7

Apr 212015

Avalon

  • 14,400 miles
The contact owns a 2013 Toyota Avalon. While reversing into a parking space, the vehicle accelerated independently and crashed into the vehicle behind it. A police report was filed and it was unknown if any injuries were sustained. The vehicle was towed to an independent body shop. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,400.

- Brooklyn, NY, USA

problem #6

Sep 262013

Avalon

  • 200,000 miles
The contact owns a 2013 Toyota Avalon. The contact stated that while driving 65 mph, the vehicle would not accelerate properly. The failure was recurring. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 200,000.

- Taylorsville, NC, USA

problem #5

Dec 162009

Avalon

  • 850 miles
I stopped at traffic light and had my foot on the brake but felt the car accelerate and start to go forward. I put the car in neutral with my foot still on the brake. When I tried to return to drive the car jumped a foot.I still had my foot pressed down on the brake. I went back to neutral. By that time the light changed and I went to drive and the car was back to normal. The car is 7 months old and this is the third time this has happened.I went to the dealer and after 4 hours I was told they could find nothing wrong with the car.one of the mechanics said :it's funnytof all the complaints we get of this nature wecannot find anything wrong, even our engineers can't figure it out. This disconcerting. While not admitting it they seem aware of the problem my wife is afraid to drive the car for good reason. Can I pursue the lemon law?

- Fort Lauderdale, FL, USA

problem #4

Sep 302013

Avalon 6-cyl

  • 1,200 miles
While pulling into a head on parking place; suddenly the car accelerated, jumped the curb, crossed the sidewalk and the front wheels went a foot or so into the grass. Applied the brakes and the car stopped.

- Cary, NC, USA

problem #3

Jun 102013

Avalon 6-cyl

  • 3,800 miles
My wife was in a parking lot when the car suddenly accelerated on it's own she applied the brake without results. The car continued forward about 10 feet, and was stopped on impact by a picnic table and side of a building. She received a whiplash injury, recently diagnosed as herniated disks, and is currently under medical care.damage was confined to the grill and crumple zone in the front of the car.the insurance assessed the damage at $7,000, and has been repaired.

- Saint Augustine, FL, USA

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