10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 012009

Camry Hybrid

  • miles
We own a 2007 Toyota Camry hybrid with a "slow to return" gas pedal. We reported this problem to yuba city Toyota (California) in early to mid 2009 (prior to the Toyota recall). The technician at that time verified and confirmed the "slow to return" gas pedal and said it must be common with the Camry hybrid. When the current gas pedal recall was announced we contacted yuba city Toyota and was told the Camry hybrid was not included in the recall even though we complained about the problem on prior occasions prior to the recall. On janaury 29, 2010 I contacted Toyota by using their "customer experience" telephone number (1-800-331-4331) and was told by in customer service that a "reprensentative" would call us within two days. As of today, we have not received a telephone call back from Toyota and yuba city Toyota will not assist in any repairs without authorization from Toyota. The Toyota reference # 1001148767 was provided to me by Toyota on janaury 29, 2010. I have attempted numerous times to contact Toyota customer service with negative results due to the high number of calls to Toyota. The Toyota Camry hybrid has a problem with the gas pedal and someone needs to assist Toyota Camry hybrid customers with getting this issue resolved.

- Yuba City, CA, USA