10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 5,387 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
- Pueblo, CO, USA
This vehicle has no gps support for android. We purchased for our daughter so she would not look at her phone while driving but did dinner reason Toyota representatives said we had to go thru sirius satellite radio to use the head unit of the car for gps. This is a completely unsafe situation for such a new car.
- Shoreline, WA, USA
The brake booster is failing, the brake pedal is hard to push down almost resulting in a car crash. If I drive vehicle fast, it's hard to stop and slow vehicle down.
- Rincon, GA, USA
On one occassion after the vehicle was parked in the garaged for a couple of hours, I went out into the garage and heard a faint whispering/humming noise coming from the rear of the vehicle. I put the key in the ignition and turned it to the first position, then turned the key back and the sound stopped.
- Roseville, CA, USA
On several occasions, after turning off the car (plus minus 4 pm), when entering the garage (about 8 pm), a noise is felt, as if something electric were activated, apparently the noise comes near the fuel tank or in the gas outlet system, at that moment only the noise is removed, when I start the car and turn it off
- The Colony, TX, USA
Note: This is for the 2019 Corolla hatchback, not the sedan. It would apply to 2020 Corolla sedans as well, though, but not 2019 sedans. The hood over the instrument cluster is not large enough to sufficiently prevent glare on the instrument cluster, making the gauges difficult to read. See attached images, one showing the full glare, one using my hand to extend the "hood" of the gauge cluster and provide shade for the right half. Happens in motion or when stationary, completely dependent upon direction of the car and time of day.
- Richmond, VA, USA
Tamata recall - my car breaks and pcs feature failed resulting in hitting the car in front making total loss of my car, Toyota Corolla xle 2019. I still have pain in my neck and occasional chest hurts. I reported the hailey Toyota that breaks did not work twice and pcs did not work. The service manager drove the car with me in the passenger seat but pcs did not stop my car once and no warning light came. VIN # is [xxx]. accident happened on bailey bridge road on Jan 27, 2019 around a little bit after noon time. Toyota case numbers are [xxx] and [xxx]. edr report was recorded by Toyota rep on 2/8/19 and sent to Bosch co in Michigan. Police recorded in the summons issued to me that it was brakes failure. This is too dangerous to be on the roadhouse this car and one can lose a life one or more. Please advise totota hq to fix the defects so that no one loses life and also compensate my damages, etc. The vehicle was in the city and moving. I will send some documents later. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Midlothian, VA, USA
- Chino, CA, USA