2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,041 miles

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problem #2

May 092011

Highlander 6-cyl

  • 110,082 miles
I own 2005 Toyota Highlander on May 09,2011 I was getting on the free way and accelerated to merge into the freeway, I realized that the car was going full speed and that the gas pedal had gotten stuck. I was able to exit and press the brake with both feet, pushed in the emergency brake and pulled out the key. I don't know how I was able to stop the car and was lucky to find an exit that gave me more time to stop the car. The heater, air condition, radio and cd player all original stopped working one year ago. I had the car towed to the hayward Toyota dealer and they kept it until May 11,2011.the manager from the services department called me to inform me that it was ready to be picked up and that I needed to pay them $120 for running the tests on the car. He stated that nothing was found and that I needed to pick the car up. I have two young children and I had a bad scare and could have ended in a terrible accident, until today I have nightmares of the indecent. I stated my concern to the manager that I did not feel safe driving the car with my children and loved ones. He said that I could trade it in. I informed him that I still pay the car and have a loan balance of $15,000 with the bank I am driving a rental car and have to pay $19 per day because the Toyota service manager could not give me a renter car for less than $25 per day. I am a single mother with two children and can not afford a new car loan. I am requesting that Toyota pays me the blue book value of my car and take their car back. I do not feel safe driving my car and I am very concern of the safety of my family. I ask that you please take time to investigate my urgent matter. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hayward , CA, USA

problem #1

Feb 232010

Highlander

  • 50,000 miles
I've owned a 2005 Toyota Highlander since new, once in a while this condition would occur, now it is all the time. It just turned over 80K miles. I have not been notified of any recalls, not even Toyota no. 60F. When you are coming to a stop, at normal speeds, normal braking pedal pressure, just before the vehicle stops, it launches forward with your foot pressure on the brake pedal. When you apply more pressure as if there was an emergency, it is worse. My wife and I have learned to compensate by coasting then stopping. I emailed Toyota.com about this twice, no answers.

- Caledonia, MS, USA