I was driving my brand new (3 weeks after I bought it) Toyota Highlander V6 in a secondary down hill road when the brake system failed completely and the car started to accelerate downhill. Not being able to control it I ignored the "full stop" sign at the end of the secondary road and I continued in a flat main road where cars normally speed until I was able to put the shift into park and finally the car stopped with a lurch. The life of my son and mine were seriously endangered. The car was towed by the dealer and it is still there after they have replaced at least 2 parts so far. We paid almost $32 000 for a brand new defect free car but insetad they are going to give us the same car which is now undergoing major repairs.

- Arlington, VA, USA

I was driving 2011 Toyota Highlander, stopped the car at red light (intersection of catharpin rd and us 55). During the green light, I was trying to take a right turn on the light and the car did not allow me to turn the power steering (stuck) and on the lcd panel it started blinking message saying break malfunction, the car went on to the oncoming traffic lane and finally with some struggle stopped the car on the oncoming traffic lane. Luckily, no one was coming on that lane (my good fortune). Called the cops and they helped the car to pull on side of the road. Looks like serious problem with the car. Requesting the Toyota take a look at the problem before someone gets into serious trouble.

- Gainesville, VA, USA