10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Aug 012015

Highlander

  • miles
Starting this summer our 2013 Toyota Highlander was having a terrible odor coming from the ac. Went to dealer and was told they would clean out the ac/ evaporator box with ammonia and then put a mint spray to reduce ammonia smell. Paid $65 for this service. On way home I smell nothing but a stale odor. The next day the moldy smell was back. Didn't even have to start car. The second I opened door it hit me. I went on google and saw a number of people were having same problem with Toyota cars. Not just a Highlander!! the avalon, Camry and others are having this same issue. The problem appears to be mold in the evaporator box and vents. Have had many vehicles and never a problem like this one. Bought the car new and for Toyota not to admit to a bad design is disappointing.

- Kirkwood, PA, USA

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