Purchased a brand new Toyota Highlander 2015 AWD XLE. Beautiful car, great reviews. After driving it for a week, started to hear a sound on the passenger side while the AC was working. The sound reminds me of a CD spinning when loading. The sound would be 3-6 seconds in duration, multiple times a minute, occurring inconsistently. The online search revealed that this is a common problem in Toyota Siennas and Highlanders. It is beyond annoying. Logged a ticket directly with Toyota and took the car to the dealership, where it was discovered that another Highlander makes the same noise, even worse. It is unbearable and we are looking to sell it back, at a loss, of course. Some of the online advice we read talks about the convo motor and the need to add insulation/padding. Unfortunately, we do not have the equipment to do this work ourselves.
Purchased a brand new Toyota Highlander 2015 AWD XLE. Beautiful car, great reviews. After driving it for a week, started to hear a sound on the passenger side while the AC was working. The sound reminds me of a CD spinning when loading. The sound would be 3-6 seconds in duration, multiple times a minute, occurring inconsistently. The online search revealed that this is a common problem in Toyota Siennas and Highlanders. It is beyond annoying. Logged a ticket directly with Toyota and took the car to the dealership, where it was discovered that another Highlander makes the same noise, even worse. It is unbearable and we are looking to sell it back, at a loss, of course. Some of the online advice we read talks about the convo motor and the need to add insulation/padding. Unfortunately, we do not have the equipment to do this work ourselves.
- tanl, Monterey, CA, US