The contact owns a 2017 Toyota Highlander. Upon purchase of the vehicle, the contact stated that an abnormal, clicking noise would emit from the front, passenger tire without warning. The vehicle was taken to a dealer and was informed that the wheel bearings needed to be replaced. The vehicle was then taken to the dealer where it was purchased, Norm Reeves Honda Superstore Huntington Beach(19131 Beach Blvd, Huntington Beach, CA 92648), and was informed that they could not find any fault with the vehicle. The contact also stated that the vehicle stalled as she attempted to make a U-turn, an unknown warning message appeared on the instrument panel. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 20V682000(Fuel System, Gasoline). The vehicle was taken back to the dealer where it was purchased; however, they could not replicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 67,500.

- Costa Mesa, CA, USA

The contact owns a 2017 Toyota Highlander. The contact stated that while driving approximately 50 MPH, the check engine warning light illuminated before the vehicle suddenly lost motive power and stalled. The vehicle failed to restart. The vehicle was towed to a local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 101,000.

- Villa Rica, GA, USA

The contact owns a 2017 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The vehicle was taken to the dealer for the recall repair. After the recall repair, the check engine warning light remained illuminated. The vehicle was taken back to the dealer and the fault code reader indicated that there was a failure with cylinder 3. The contact was informed that the engine needed to be taken apart to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 68,000.

- Huntingtown, MD, USA

The contact owns a 2017 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called passport Toyota (5001 auth way, camp springs, md 20746, (301)899-6000) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Washington, DC, USA

The contact owns a 2017 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer autonation Toyota located at 18700 studebaker rd, cerritos, ca 90703 was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakewood, CA, USA

The contact owns a 2017 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. Fred anderson Toyota of charleston (2100 savannah hwy, charleston, SC 29414, (843) 203-9032) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

- Summerville, SC, USA