10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,333 miles

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problem #3

Dec 202021

Highlander

  • miles
My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school-??I have video from home camera showing your system will not let me attach a video) -??my car stalling as I reversed out of the driveway. I loose all control, then you hear that I pulled the emergency break & stop just before two cars pass by. I then restart the car, it goes, I drive 3 houses down I pressed the break to make a left turn onto a side street, my car accelerated & smashed into a telephone pole on the drivers side. You can hear the crash on my home camera. The impact was so hard, it bent my a frame, my airbags did not deploy, my drivers side door would not open. I shifted the pole & cracked the frozen dirt ground around it as seen in the pics. I can provide a copy of the body work repairs. We paid our $1k deductible. The car jpeg image icon does is not show like the other pics attached, so I attached a screen shot as well. We have other pictures & video-??s of damage to provide upon request

- Reading, MA, USA

problem #2

Aug 312023

Highlander

  • 106,000 miles
The contact owns a 2017 Toyota Highlander. The contact stated while his wife was driving inside the parking lot of a gas station, the steering wheel seized and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact stated that a bystander assisted with jumpstarting the vehicle. The contact drove the vehicle to a nearby Walmart and was informed that the battery needed to be replaced. The contact purchased and replaced the battery. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.

- Vinemont, AL, USA

problem #1

Apr 022020

Highlander

  • miles
Have taken this vehicle multiples times to Toyota dealers looking to address a front suspension problem. It feels like the steering wheel is shaking a little bit when is being driven at slow speed over uneven street pavement surface (small potholes) it feels something in the suspension is loose and it wobbles from left and right. I always feel it on the steering wheel. They haven't been able to determine what is the real problem arguing they don't feel any wobbling on the vehicle

- Chicago, IL, USA