10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,591 miles

About These NHTSA Complaints:

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problem #11

Jan 122011

Matrix

  • 40,000 miles
The contact owns a 2009 Toyota Matrix. While stopped at a traffic light, the vehicle accelerated. The contact applied pressure to the brake pedal and felt resistance to stop. The failure occurred twice. The vehicle was repaired per recall NHTSA campaign id number: 10V023000 (vehicle speed control:accelerator pedal). The failure occurred six months after the recall repair. The dealer was contacted and stated that the manufacturer needed to be notified. The manufacturer stated that they would perform a test drive and call back to schedule the date. The vehicle was not repaired. The approximate failure mileage was 40,000.

- Bayonne, NJ, USA

problem #10

Dec 142009

Matrix 4-cyl

  • miles
2009 Toyota Matrix. Consumer states problems with vehicle throttle the consumer stated the throttle was overly sensitive upon the slightest application. The consumer stated his wife barely avoided an accident, when the vehicle suddenly accelerated. In order to get the vehicle to stop, she turned off the ignition. The consumer stated the unwanted acceleration has occurred on several occasions.

- Phoenix, AZ, USA

problem #9

Aug 312010

Matrix

  • 9,000 miles
The contact owns a 2009 Toyota Matrix. While traveling 40 mph the contact noticed that his foot had suddenly slipped off of the accelerator pedal. The failure was not diagnosed and 2 weeks prior to the failure the vehicle was taken to the dealership where recall 10V023000 vehicle speed control: Accelerator pedal was repaired. The current and failure mileages were 9000.

- El Paso, TX, USA

problem #8

Jun 302010

(reported on)

Matrix 4-cyl

  • miles
S10 appropriate handling-letter from regarding Toyota problems 2009 Toyota Matrix. The consumer was involved in an accident due to vehicle speed control. The consumer stated he complained in the summer of 2009, the vehicle was not stopping properly, and he felt as though the vehicle was accelerating during certain maneuvers. But, the dealer claimed they had heard of no such problem. The consumer then learned of a recall in feburary 2010 and went to the dealer for the repair. However, the consumer stated after the recall was done, he still experienced problems with the vehicle accelerating.

- Youngstown, OH, USA

problem #7

Jun 072010

Matrix 4-cyl

  • 27,000 miles
The contact owns a 2009 Toyota Matrix. The contact stated while braking and slowing the vehicle to 5 mph for a traffic stop, the vehicle abnormally accelerated and crashed into the rear of a truck. The air bags did not deploy upon impact and the contact sustained minor unknown injuries. A police report was filed. The vehicle was towed to a local repair facility. The contact stated the vehicle was previously repaired under NHTSA recall campaign id number: (10V023000 ) for possible unintended acceleration failures in February 2010. The contact had complained about incidents of sudden abnormal acceleration following repairs and the vehicle was taken back to the dealer. The dealer was unable to duplicate the failure. The manufacturer stated there were no failure if the dealer was unable to duplicate the failure and would not provide any assistance. The failure and current mileages were 27,000. 2009 Toyota Matrix. The consumer was involved in an accident due to vehicle speed control. The consumer stated he complained in the summer of 2009, the vehicle was not stopping properly, and he felt as though the vehicle was accelerating during certain maneuvers. But, the dealer claimed they had heard of no such problem. The consumer then learned of a recall in feburary 2010 and went to the dealer for the repair. However, the consumer stated after the recall was done, he still experienced problems with the vehicle accelerating. Updated evoq 07/08/10

- Youngstown, OH, USA

problem #6

Jul 012009

Matrix

  • 300 miles
The contact owns a 2009 Toyota Matrix. The contact stated that three weeks after the vehicle was purchased she made a left turn, the vehicle accelerated and crashed into another vehicle. The contact was injured. A police report was filed. The vehicle was towed an authorized dealer who repaired the vehicle per NHTSA campaign id number: 10V023000 (vehicle speed control: Accelerator pedal); however, the vehicle continued to accelerate. The contact advised the manufacturer that she wanted to replace the vehicle; however, they would not offer any assistance. The failure mileage was approximately 300 miles and the current mileage was approximately 4,000.

- Columbus, GA, USA

problem #5

Mar 172010

Matrix

  • 6,200 miles
The contact owns a 2009 Toyota Matrix. The vehicle suddenly accelerated without warning at a traffic light. In order to stop the vehicle from accelerating, the contact had to apply the brakes and shift the vehicle into neutral gear. Prior to the recent failure, the vehicle was taken to the dealer where NHTSA recall # 10V023000, vehicle speed control, accelerator pedal was performed on the vehicle. The vehicle is currently being diagnosed by the dealer. There are two other people that drive the vehicle and they have also experienced unintended acceleration. The approximate failure mileage was 6,200 and the approximate current mileage was 6,200.

- Deerfield, IL, USA

problem #4

Aug 202009

Matrix

  • 6,000 miles
The contact owns a 2009 Toyota Matrix. The accelerator pedal was stuck three times which caused unintended acceleration. He kicked the accelerator pedal the first time and it released. He also engaged the brake pedal when the failure occurred to prevent an accident. He took the vehicle to the dealer who stated that may only need a lubricant on the pedal after the second failure occurred. When the third failure occurred, the dealer repaired the vehicle per recall 10V017000, vehicle speed control, accelerator pedal. The contact was not confident with the remedy. The contact wrote a letter to the manufacturer and was instructed to file a dispute. The current mileage was 22,626. The failure mileage was approximately 6,000.

- Chittenango, NY, USA

problem #3

Sep 012009

Matrix 4-cyl

  • miles
The contact owns a 2009 Toyota matrix. Recall number 09V338000 (service brakes, hydraulic:power assist:vacuum) excludes other cold weather states such as Pennsylvania and Ohio. Consequently brake failure could occur in vehicles who operate in such cold conditions. These consumers would be ineligible for a free remedy. There were no failures to date. The consumer also stated the accelerator pedal would stick. Updated 03/01/10. Updated 03/08/10

- North Huntington, PA, USA

problem #2

Nov 162009

Matrix 4-cyl

  • 5,600 miles
Toyota accident I drive a leased 2009 Toyota Matrix. At 8:24 am on November 16, 2009. Pulling into a parking space at the doctors office building boca raton. The car was almost stopped and my foot was on the brake, when the car revved up to the maximum, jumped the curb and hit a palm tree. I immediately switched off the engine. I was dazed, and after a couple of minutes I got out the car to see the damage. Having heard of car mat problems, I inspected the mats, but nothing was out of place. After a few minutes, I went to my doctors appointment, but had to leave before I saw the doctor, as I didn't feel well. Despite a lot of front end damage, the car was drivable, so I decided to drive the car to my home, but I was frightened all the way as I thought the car might do the same thing again in traffic. When I got home I called allstate and reported the accident. I told them there is a problem with the car, as it accelerated by itself, and the driver side airbag did not inflate.. per instructions from allstate, the car has been towed to ed morse Cadillac for repair of the damage incurred. My question is, can I legally break my lease and return the car to Toyota, as it is unsafe.. updated 05/25/10 updated 07/29/10 updated 12/21/10.

- Boca Raton, FL, USA

problem #1

Sep 082009

Matrix 6-cyl

  • Automatic transmission
  • 400 miles
The contact owns a 2009 Toyota Matrix. The all-weather floor mat interfered with the accelerator pedal and caused the driver to experience unintended vehicle accleration. The contact is aware of the safety risk and the potential for a crash if the floor mat interfered with the accelerator or brake pedals. The failure and current mileages were 400. Updated 12/7/09 updated 12/08/09.

- Oakland, CA, USA