7.5

pretty bad
Typical Repair Cost:
$2,520
Average Mileage:
75,600 miles
Total Complaints:
4 complaints

Most common solutions:

  1. replace compressor (2 reports)
  2. not sure (1 reports)
  3. replace compressor, condenser (1 reports)
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problem #4

Jul 012016

Prius Hybrid 1.6L V4

  • Automatic transmission
  • 95,440 miles

Had mechanics from dealerships looked three times, recharged freon twice. Same problem. Give up and will not buy nor recommend to anyone to buy a Toyota Prius again.

- B T., Orange, CA, US

problem #3

Aug 252016

Prius III

  • CVT transmission
  • 76,000 miles

I am SO pissed! I loved my prius now I'm offended by Toyota all together & dread getting in my car. I had 3 babies & my daughter with me for day of shopping we came out of last store and started car & a/c was blowing extremely hot air. Even after turning off it still radiates high heat. Babies cried for an hour going home. I got it in Toyota & at first they were dumbfounded couldn't find anything wrong and compressor worked as well as the refrigerant wasn't low. I got shuttled to mall since they wouldn't loan me a car. 5 hours later they informed me that the compressor must have defect in manufacturing and that my condenser was plugged up with metal shavings! I have e to replace both parts which cost $3600 including labor! That is over half of what I'd get if I traded or sold it! I'm irate! I think the company that manufactures the compressor should atleast replace the compressor, but really it's their defective part that caused it all! I believe Toyota should demand that of all the companies that manufacture their parts! Not only for best interest of their loyal customers but also to uphold the quality they say they stand behind.

- Lori S., Linton, IN, US

problem #2

Aug 022016

Prius Hybrid 1800

  • Automatic transmission
  • 56,893 miles

I own a Toyota Prius Hybrid 1800 CC. At 91560 Kms, A/C crashed. In hot weather cannot sit a min in the car. Advised by the Toyota Motors to replace the Compressor, the Condenser, Filter, Tube, the new gas etc. When the compressor was opened for analysis, observed all the bearing area filled with crushed body alloy particles and jammed broken bearing. Normally the life of compressor is as good as engine, but can not say what was installed in the compressor and had to replace all the parts.

- ejazakber, Lahore, Pakistan

problem #1

Aug 082015

Prius 5

  • CVT transmission
  • 74,000 miles

I have owned 3 Prius cars and got 2 other people to buy one. Until today I had thought that they were the best car on the road. $4,000 for an A/C job will change my mind.

- Curtis H., Heathsville, VA, US